Hyperscale Data Center Implementation Engineer

Datacenter People; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Datacenter People LLC in Chicago, IL seeks an experienced tech sales engineer to drive innovation adoption at strategic hyperscale data center sites. You will act as SME and guide cross-functional account teams to meet technical needs while gathering competitive intel and developing champions for Corning innovations.

You will identify local stakeholders, forecast adoption timing, and support on-site trials.

Qualifications

• BS in Engineering, Technical or Science field.
• 2+ years of sales, project management, data center product or design experience.
• Strong presentation and communication skills.
• Experience with Microsoft office suite and collaboration tools.

Responsibilities

• Drive the innovation adoption process at assigned strategic accounts to create a preference for Corning products and incremental revenue.
• Serve as SME for Hyperscale DC sites; guide strategic account teams to meet technical needs.
• Provide competitive intel based on customer engagements.
• Identify local contacts that receive value from new innovations (NPIs).
• Develop customer, installer, consultant, and integrator champions for innovations and build relationships.

Skills

Sales experience

Project management

DC product knowledge

Engineering background

Strong communication

Presentation skills

MS Office

Customer relationships

Cross-functional teamwork

Technical troubleshooting

Education

BS in Engineering/Technical/Science

Tools

MS Project

SharePoint

PowerPoint

Excel

Outlook

Teams

Job description

Chicago, IL, North America

Datacenter People is partnering with a global technology company specializing in high-density fiber solutions and data center interconnect technologies that power modern AI, cloud, enterprise, and hyperscale data centers.

What The Job Involves

• Drive the innovation adoption process at each assigned strategic account/location to create a preference for Corning products and incremental revenue for future opportunities.
• Serve as Subject Matter Expert (SME) for assigned Hyperscale DC sites. Guide strategic account teams to ensure that all technical needs are met.
• Provide competitive intel based on customer engagements.
• Identify local contacts that receive value from our new innovations (NPIs).
• Develop customer, installer, consultant, integrator champions for the innovations and build/maintain relationship.
• Identify local stakeholders involved in the approval/adoption of our innovations.
• Determine timing required hit design cycles.
• Facilitate field trials and define criteria for successful trial. Track and forecast customer timing to start purchasing and deploying new innovations.
• Report out information gathered in weekly trip reports.
• Coordinate with Engineering Services to provide resource forecasts and schedules for pro bono on-site technical support for key projects within strategic accounts.
• Complete special projects as required in support of the DCBU organization.
• Engage with cross functional resources to assist customers (Engineering Services,
• Customer Experience, Product Line Management, Manufacturing, Quality, Technology,
• Research and Development) through regular use of ingenuity, creativity, and problem solving.
• Understand customer applications and guide the customer and installer to follow
• Corning best practices.
• This position is responsible for ensuring that the following communication links take place and are effective:
• Global Account Management (Sales) to our customers: Travel with or on behalf of our sales team to deliver the appropriate pre- and post-sale technical messages to the customer.
• Our customers to our company: Digest and communicate voice of customer and customer feedback to the appropriate people such as Market Development,
• Product Line Management, and/or Market/Business Intelligence.

We Are Looking For Someone With

• BS in an Engineering, Technical or Science Field with minimum of 2+ years of sales, project management, data center product or design experience, or similar experience.
• OR 5+ years' prior experience as a Field Engineer, Systems Engineer,
• Solutions/Applications Engineer, technical designer, installation contractor, and/or
• managing installation projects.
• Demonstrated presentation skills and experience.
• Strong technical and analytical skills.
• Strong communication skills with the ability to create and foster customer
• relationships.
• Experience with Microsoft suite of products (Excel, MS Project, Word, SharePoint, PowerPoint, Outlook, or Teams).