Commercial Technology Specialist, Data Centers

Corning Inc.; Charlotte (NC); On-site; USD 102,000 - 140,000; Full time

Benefits offered by this job

Annual bonuses

401(k) with company contributions

Health, dental, vision

Paid parental leave

Employee wellness programs

Life insurance

Disability coverage

Paid time off

Employee assistance program

Recognition program

Job summary

Corning Inc. is seeking a Commercial Technology Specialist based in Charlotte, NC. You will serve as the technical bridge between customers (Oracle) and Corning’s product teams, identifying network requirements and supporting field trials for new cabling solutions.

The role emphasizes VOC-driven opportunity assessment, cross-functional coordination with PLM and tech teams, and the ability to travel up to 25% to support customer engagements.

Qualifications

• Bachelor’s degree in Engineering, Computer Science, Business, or a related field.
• 2+ years of experience in the Data Center cabling infrastructure industry.
• Experience engaging directly with customers to identify network requirements and propose technical solutions.
• Experience applying VOC methods or structured approaches to quantify customer needs and business opportunities.

Responsibilities

• Engage directly with Data Center customers to capture network architecture requirements and map Corning’s cabling solutions to customer needs.
• Apply VOC methods to quantify opportunity size, identify unmet customer needs, and develop NPV analyses for product investment decisions.
• Support customer field trials and qualification processes, coordinating cross-functionally with PLM, solutions innovation, and technology teams.
• Identify and document customer pain points, competitive gaps, and emerging technology trends to inform data center product roadmap.
• Partner with commercial account teams to develop customer-specific engagement plans and deliver technical presentations.

Skills

Customer engagement

VOC methods

Cross-functional coordination

Travel readiness

Education

Bachelor’s degree in Engineering, Computer Science, Business, or a related field

Tools

NPV modeling

Job description

The company built on breakthroughs. Join us.

Requisition Number: 77638 Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible. How do we do this? With our people. They break through limitations and expectations– not once in a career, but every day. They help move our company,and the world, forward. At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more. Come break through with us. Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

Overview

Corning’s Data Center Business Unit (DCBU) is at the forefront of designing and delivering fiber optic cabling infrastructure solutions for hyperscale and enterprise Data Center environments. As a Commercial Technology Specialist, you will serve as the technical bridge between customers (Oracle) and Corning’s product development and commercial teams — identifying network architecture requirements, supporting field trials, and helping shape the next generation of cabling solutions. This is a high-visibility, customer-facing role based in Charlotte, NC, with approximately 25% travel.

Key Responsibilities

• Engage directly with Data Center customers to capture network architecture requirements and map Corning’s cabling solutions — including Inside Plant (ISP) and Outside Plant (OSP) infrastructure — to customer-specific needs
• Apply Voice of Customer (VOC) methods to quantify opportunity size, identify unmet customer needs, and develop Net Present Value (NPV) analyses to support product investment decisions
• Support customer field trials and qualification processes, coordinating cross-functionally with Product Line Management (PLM), solutions innovation, and technology teams to drive adoption of new products
• Identify and document customer pain points, competitive gaps, and emerging technology trends to inform Corning’s Data Center product roadmap
• Partner with commercial account teams to develop customer-specific engagement plans and deliver technical presentations connecting Corning’s innovations to customer outcomes

Required Qualifications

• Bachelor’s degree in Engineering, Computer Science, Business, or a related field
• 2+ years of experience in the Data Center cabling infrastructure industry
• Experience engaging directly with customers to identify network requirements and propose technical solutions
• Demonstrated ability to support product qualification processes, including field trials and cross-functional coordination
• Experience applying VOC methods or structured approaches to quantify customer needs and business opportunities
• Ability to travel up to 25%

Desired Qualifications

• Familiarity with the Hyperscale Data Center market and its technology architecture dynamics
• Knowledge of fiber optic theory, products, and installation methods
• Technical familiarity with Data Center switch connectivity, structured cabling, or Technology Vendor architectures and product interfaces
• Experience developing NPV models or business case analyses in support of product development decisions
• Experience working cross-functionally in a matrixed organization to execute project plans

This position does not support immigration sponsorship.

The range for this position is $101,623.00 - $139,732.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.

A job that shapes a life.

Corning offers you the total package.

Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.

• Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
• As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
• Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
• Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at [e-mail].