Hyper Wellness Concierge | Flexible Hours & Growth

Restore Hyper Wellness + Cryotherapy, Naples; Sarasota (FL); Presencial; USD 21.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible schedule

Complementary in-store services

Growth opportunities

Descripción de la vacante

Restore Hyper Wellness + Cryotherapy in Naples is seeking a friendly and motivated Hyper Wellness Representative. You will be the first point of contact for clients, delivering excellent customer service and guiding guests to their chosen services.

The role involves check-in, selling memberships, onboarding new clients, and assisting in daily store operations while maintaining product knowledge across modalities to help clients reach their wellness goals.

Formación

• Minimum 1 year of customer service experience in a retail/service environment.
• Availability to work weekends.
• Holds or working towards a degree in kinesiology, exercise science, personal training or related field.
• Excellent communication skills.

Responsabilidades

• Maintain a professional and courteous relationship with every client.
• Answer the phone and return voicemails.
• Book, reschedule and cancel appointments.
• On-board new clients, obtain waivers, and create Client Profiles in our POS.
• Check-in and retail out customer sessions on our POS.
• Greet customers and guide them to their service of choice.
• Administer non-medical and non-specialty services.
• Provide service tours, sell packages & memberships.
• Execute opening and closing duties.
• Maintain knowledge of modalities and products to support client goals.
• Educate clients on all Restore modalities.
• Assist in store operations when not with clients (cleanliness, laundry, lead reach out, community outreach, events, social media).

Conocimientos

Excellent communication

Customer service

Weekend availability

Educación

Degree in kinesiology or related field

Descripción del empleo

Restore Hyper Wellness + Cryotherapy in Naples is seeking a friendly and motivated Hyper Wellness Representative. You will be the first point of contact for clients, delivering excellent customer service and guiding guests to their chosen services.

The role involves check-in, selling memberships, onboarding new clients, and assisting in daily store operations while maintaining product knowledge across modalities to help clients reach their wellness goals.