Hydrogen Systems Field Technician & Trainer

Plug Power Inc.; United States; On-site; USD 78,799,000 - 114,616,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401(k) with 5% company match

Bonus eligibility

Paid time off including vacation, PTO

Paid Holidays

Wellness Reimbursement Program

Tuition Reimbursement

Fertility and Family Building Benefit

Employee Referral program

Employee Assistance Program

Job summary

Plug Power Inc. is seeking a Service Specialist, H2 to provide after-market service and support for GenFuel hydrogen infrastructure at customer sites. The role requires strong electro-mechanical troubleshooting skills and the ability to train Field Service Technicians in H2 maintenance and procedures.

The position involves servicing high-pressure hydrogen systems, remote diagnostics, and providing emergency support as needed, while representing Plug Power professionally to customers.

Qualifications

• Associates degree or vocational degree in engineering, electronics, pressurized systems or related field.
• Will consider high school diploma with 3+ years of experience.
• Ability to travel up to 100%.

Responsibilities

• Perform surveys of hydrogen infrastructure at customer sites.
• Maintain and service H2 systems at customer sites.
• Remote diagnostics, troubleshooting, and evaluations for field support.
• Train and supervise technicians on H2 system maintenance and troubleshooting.
• Provide after-market support and communicate with customers and management.
• Ensure safety procedures are followed in the field.
• Represent Plug Power professionally with customers at all times.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Leadership in training

Customer service excellence

Communication skills

Project management

Education

Associate or Vocational degree

High school diploma + 3+ years exp

Tools

Microsoft Office

Job description

Plug Power Inc. is seeking a Service Specialist, H2 to provide after-market service and support for GenFuel hydrogen infrastructure at customer sites. The role requires strong electro-mechanical troubleshooting skills and the ability to train Field Service Technicians in H2 maintenance and procedures.

The position involves servicing high-pressure hydrogen systems, remote diagnostics, and providing emergency support as needed, while representing Plug Power professionally to customers.