Hydrogen Systems Field Technician & Trainer

Plug Power Inc.

United States

On-site

USD 78,799,000 - 114,616,000

Full time

14 days+
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Benefits offered by this job

Health, Dental & Vision Insurance
401(k) with 5% company match
Bonus eligibility
Paid time off including vacation, PTO
Paid Holidays
Wellness Reimbursement Program
Tuition Reimbursement
Fertility and Family Building Benefit
Employee Referral program
Employee Assistance Program

Job summary

Plug Power Inc. is seeking a Service Specialist, H2 to provide after-market service and support for GenFuel hydrogen infrastructure at customer sites. The role requires strong electro-mechanical troubleshooting skills and the ability to train Field Service Technicians in H2 maintenance and procedures.

The position involves servicing high-pressure hydrogen systems, remote diagnostics, and providing emergency support as needed, while representing Plug Power professionally to customers.

Qualifications

  • Associates degree or vocational degree in engineering, electronics, pressurized systems or related field.
  • Will consider high school diploma with 3+ years of experience.
  • Ability to travel up to 100%.

Responsibilities

  • Perform surveys of hydrogen infrastructure at customer sites.
  • Maintain and service H2 systems at customer sites.
  • Remote diagnostics, troubleshooting, and evaluations for field support.
  • Train and supervise technicians on H2 system maintenance and troubleshooting.
  • Provide after-market support and communicate with customers and management.
  • Ensure safety procedures are followed in the field.
  • Represent Plug Power professionally with customers at all times.

Skills

Electrical troubleshooting
Mechanical troubleshooting
Leadership in training
Customer service excellence
Communication skills
Project management

Education

Associate or Vocational degree
High school diploma + 3+ years exp

Tools

Microsoft Office

Job description

Plug Power Inc. is seeking a Service Specialist, H2 to provide after-market service and support for GenFuel hydrogen infrastructure at customer sites. The role requires strong electro-mechanical troubleshooting skills and the ability to train Field Service Technicians in H2 maintenance and procedures.

The position involves servicing high-pressure hydrogen systems, remote diagnostics, and providing emergency support as needed, while representing Plug Power professionally to customers.

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