Hydrogen Field Service Specialist

Plug Power; California (MO); On-site; USD 37,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Bonus eligibility

Paid time off

Holidays

Tuition reimbursement

Job summary

Plug Power is seeking a Service Specialist - H2 to deliver after-market service for GenFuel hydrogen infrastructure at customer sites. The role demands strong electro-mechanical and troubleshooting skills, plus training of Field Service Technicians to handle day-to-day H2 system support.

As a field ambassador, you will ensure reliability of Plug Power technology, support customer stakeholders, and uphold the company’s service reputation across diverse sites. Travel up to 100% may be required.

Qualifications

• Associates degree or vocational degree in engineering, electronics, or pressurized systems.
• High school diploma with 3+ years of relevant experience acceptable.
• Willingness to travel up to 100%.

Responsibilities

• Perform surveys of the Hydrogen infrastructure at customer sites.
• Maintain and service H2 systems at customer sites.
• Train and supervise other personnel on troubleshooting, maintenance, and service of Hydrogen infrastructure.
• Provide emergency support and communicate field issues to management.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Leadership in training

Customer service excellence

Communication skills

Microsoft Office

Education

Associates degree or vocational degree in engineering/electronics/pressurized systems

High school diploma + 3+ years experience

Tools

Microsoft Office

Job description

Plug Power is seeking a Service Specialist - H2 to deliver after-market service for GenFuel hydrogen infrastructure at customer sites. The role demands strong electro-mechanical and troubleshooting skills, plus training of Field Service Technicians to handle day-to-day H2 system support.

As a field ambassador, you will ensure reliability of Plug Power technology, support customer stakeholders, and uphold the company’s service reputation across diverse sites. Travel up to 100% may be required.