Hydro Excavation Dispatch Specialist

Porta Kleen; Lancaster (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

Porta Kleen in Lancaster, OH is seeking a detail-oriented Dispatch Coordinator to manage hydro excavation scheduling, dispatch crews and equipment, and coordinate job details with customers. This role requires strong organizational skills and clear communication to keep daily operations running smoothly.

You will work cross-functionally with operations, field personnel, and sales to meet customer needs and safety requirements.

Qualifications

• High school diploma or equivalent preferred.
• Strong organization, attention to detail, problem-solving, and decision-making skills.
• Ability to manage multiple requests and changing priorities.

Responsibilities

• Coordinate daily hydro excavation schedules across locations.
• Dispatch operators and equipment to job sites based on availability and priorities.
• Enter and maintain accurate job information in company systems.
• Verify job details including customer names, addresses, contacts, start times, and service requirements.
• Communicate schedule changes promptly to customers and teams.
• Monitor active jobs and assist with scheduling and equipment conflicts.
• Record dispatch notes and support continuity between teams.
• Coordinate equipment relocations between branches and document details.

Skills

Organizational skills

Attention to detail

Problem-solving

Decision-making

Education

High school diploma or equivalent

Job description

Porta Kleen in Lancaster, OH is seeking a detail-oriented Dispatch Coordinator to manage hydro excavation scheduling, dispatch crews and equipment, and coordinate job details with customers. This role requires strong organizational skills and clear communication to keep daily operations running smoothly.

You will work cross-functionally with operations, field personnel, and sales to meet customer needs and safety requirements.