Hybrid Wellness Assistant — No Nights, Flexible Schedule

Hines; Cedar Rapids (IA); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

Short-term and long-term disability

Life insurance (company paid)

Flexible spending accounts

401k with company match

Paid holidays

Work-life balance

Hybrid home/office

Generous time off

Job summary

Hines is seeking a Wellness Assistant to manage a list of member files, ensure education delivery, and assist members with Healthy Tomorrows by Hines accounts. This in-office role becomes a hybrid option after orientation, with three to four days working from home and 1-2 days in the office.

You will collaborate with wellness coaches, nurses, and team members, perform admin duties, onboard new participants, and support program outreach and education initiatives. A full-time schedule is offered.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Ability to manage multiple priorities.
• Proficiency with Microsoft Office and other computer applications.
• Demonstrated commitment to confidentiality and professionalism.
• Comfort with technology.
• Wellness or healthcare experience is preferred.

Responsibilities

• Collaborate with wellness program manager, health coaches, chronic condition nurses, and other team members to support participant success.
• Perform general administrative duties.
• Assist with onboarding new patients and program participants.
• Support chronic condition management programs through participant outreach and engagement.
• Provide assistance with web and app initiatives of wellness and educational programs.
• Maintain accurate participant records and documentation.
• Respond to participant questions and provide excellent customer service.

Skills

Communication

Interpersonal skills

Time management

Microsoft Office

Confidentiality

Technology comfort

Education

High school diploma

Tools

Microsoft Office

Job description

Hines is seeking a Wellness Assistant to manage a list of member files, ensure education delivery, and assist members with Healthy Tomorrows by Hines accounts. This in-office role becomes a hybrid option after orientation, with three to four days working from home and 1-2 days in the office.

You will collaborate with wellness coaches, nurses, and team members, perform admin duties, onboard new participants, and support program outreach and education initiatives. A full-time schedule is offered.