Hybrid Web & Digital Platforms Specialist

AFPM; Washington (District of Columbia); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical insurance plans

Dental & vision insurance

Flexible spending accounts (FSAs)

Life insurance & AD&D

Disability coverage

401(k) plan with employer contribution

Parking & transit benefits

ID theft coverage

Professional development

Wellness resources

On-site fitness center

Snacks & beverages

Job summary

AFPM in Washington, DC is seeking a Specialist, Web & Digital Platforms to manage the organization's CMS and digital systems. The role combines in-office work with up to 6 remote days per month and requires ensuring content accuracy, permissions, QA, and user support.

You will work with iMIS, SharePoint, OpenWater, and other platforms, performing updates and audits while applying HTML/CSS basics and GA4 analytics.

Qualifications

• Bachelor's degree in Information Systems, Business, or related field, or equivalent experience.
• 3–5 years of professional work experience in digital platforms or related functions.
• Experience with CMS platforms, websites, or other digital systems.
• Basic understanding of HTML and CSS and analytics tools (GA4).

Responsibilities

• Support routine administration of CMS, iMIS, OpenWater, and SharePoint.
• Update content and perform data validation within established processes.
• Develop proficiency in digital platforms and take on additional admin tasks.
• Perform user acceptance testing and QA for platform updates.
• Assist with user permissions and workflows and other routine platform functions.
• Troubleshoot platform issues and escalate complex cases.
• Document recurring processes and workflows.
• Support system reviews, audits, and data/content cleanup.
• Provide first-level user support for staff on digital platforms.
• Generate recurring reports and assist with data validation.
• Identify opportunities to improve efficiency and streamline operational processes.

Skills

Attention to detail

Written and verbal communication

Multitasking

Independent work

Customer service

Problem solving

CMS platforms

GA4 analytics

HTML & CSS basics

Education

Bachelor's degree in Information Systems/Business or related field

Tools

iMIS

OpenWater

SharePoint

CMS platforms

Job description

AFPM in Washington, DC is seeking a Specialist, Web & Digital Platforms to manage the organization's CMS and digital systems. The role combines in-office work with up to 6 remote days per month and requires ensuring content accuracy, permissions, QA, and user support.

You will work with iMIS, SharePoint, OpenWater, and other platforms, performing updates and audits while applying HTML/CSS basics and GA4 analytics.