Hybrid Warehouse & Customer Support Specialist

Emser-Tile; Albuquerque (NM); Hybrid; USD 23,000 - 30,000; Full time

Job summary

Emser Tile LLC, a national leader in ceramic tile and natural stone distribution, seeks a versatile Warehouse Representative & Customer Support Hybrid for our Albuquerque branch. You will manage daily warehouse operations, inventory integrity, and customer-facing tasks in a hybrid role, including forklift operations and order processing.

The position emphasizes customer service, accuracy, and teamwork in a fast-paced environment, with bilingual Spanish/English skills preferred to support a

Qualifications

• Experience in building, construction, design, or warehouse environments.
• Strong customer-focused, organized, and detail-oriented.
• Ability to work in a busy environment and as part of a team.
• Forklift certification preferred.
• Bilingual in Spanish and English preferred.

Responsibilities

• Execute daily warehouse operations from receiving to shipping following policy.
• Maintain inventory accuracy and conduct daily reconciliations.
• Handle will-call customers and provide professional service.
• Operate forklift safely and manage loading/unloading.
• Assist inside operations with order entry, payments, and showrooms staffing.
• Provide order entry, pricing inquiries, and tracking support.
• Maintain showroom standards and assist with sample boards.

Skills

Customer service

Warehouse operations

Inventory management

Team collaboration

Bilingual Spanish/English

Attention to detail

Problem solving

Tools

Forklift

Wet saw

Job description

Emser Tile LLC, a national leader in ceramic tile and natural stone distribution, seeks a versatile Warehouse Representative & Customer Support Hybrid for our Albuquerque branch. You will manage daily warehouse operations, inventory integrity, and customer-facing tasks in a hybrid role, including forklift operations and order processing.

The position emphasizes customer service, accuracy, and teamwork in a fast-paced environment, with bilingual Spanish/English skills preferred to support a