Hybrid Vendor Account Manager Elevate Provider Partnerships

MTM; Missouri; Hybrid; USD 48,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Dental Plan

Vision Plan

401(k) match

Paid Time Off

Casual Dress

Tuition Reimbursement

Discount Program

Job summary

MTM is seeking a Vendor Account Manager to own day-to-day vendor interactions, manage performance, and ensure compliance across a defined geographic area. The role blends on-site training at Lake St. Louis with subsequent hybrid work, balancing in-office days with work-from-home flexibility.

You will partner with MTM teams and transportation providers to resolve issues, improve service levels, and control costs, while maintaining strong relationships and delivering proactive support.

Qualifications

• High School diploma or GED required.
• College degree or equivalent work experience.
• 2+ years of experience as an Account Manager or related.
• 1-2 years of operational experience.
• Must possess a valid driver’s license.

Responsibilities

• Manage day-to-day vendor interactions and escalations.
• Coordinate provider performance evaluations.
• Ensure vendor compliance and credentialing.
• Deliver timely operational support within SLA.
• Communicate with cross-functional teams to resolve issues.
• Inspect providers and audits for HIPAA compliance.
• Identify cost-saving opportunities with Transportation Manager.
• Maintain strong vendor relationships.

Skills

Time management

Transportation logistics

Negotiation

Inspections & audits

Microsoft Office

Data analysis

Customer service

Communication

Confidentiality

Teamwork

Education

High School diploma or GED

College Degree or equivalent work experience

Job description

MTM is seeking a Vendor Account Manager to own day-to-day vendor interactions, manage performance, and ensure compliance across a defined geographic area. The role blends on-site training at Lake St. Louis with subsequent hybrid work, balancing in-office days with work-from-home flexibility.

You will partner with MTM teams and transportation providers to resolve issues, improve service levels, and control costs, while maintaining strong relationships and delivering proactive support.