Hybrid Veeva CRM Techno-Functional Consultant Life Sciences

Accenture PLC; Orlando (FL); Hybrid; USD 70,000 - 196,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

401(k) plan

Paid holidays

Paid time off

Job summary

Accenture plc is seeking a Veeva Techno-Functional Consultant to design, configure, and deliver Veeva CRM-based solutions for pharmaceutical and life sciences organizations.

The role requires deep business process knowledge and techno-functional expertise in Veeva CRM, Salesforce concepts, integrations, data, and compliance. You will collaborate with stakeholders, architects, developers, and QA teams to translate requirements into scalable solutions.

Qualifications

• Minimum 3 years of experience with Veeva CRM/Salesforce in a techno-functional role.
• Experience in Life Sciences/Pharmaceutical/Biotechnology industry.
• Bachelor’s degree or equivalent (minimum 12 years) work experience; if Associate Degree, minimum 6 years work experience.

Responsibilities

• Support the design, configuration, and delivery of Veeva CRM implementations, enhancements, and support initiatives.
• Gather, analyze, and document business and functional requirements.
• Assist in solution design across areas such as Account and Contact Management, Territory Management, Call Planning and Call Reporting, CLM/Approved Email, Events Management, Medical Inquiry, Sample Management, Consent and Compliance.
• Prepare functional specifications, user stories, process flows, and related documentation.
• Work with business users and technical teams to clarify requirements and support solution development.
• Assist in configuration, data mapping, workflow design, and system setup activities.
• Support integrations between Veeva CRM and connected enterprise systems such as ERP, MDM, marketing platforms, data warehouses, and Veeva Vault.
• Participate in SIT, UAT, defect tracking, and resolution support.
• Help ensure solutions meet compliance, security, and data integrity standards.
• Support release activities, deployment validation, and post-production issue resolution.
• Follow delivery standards, best practices, and documentation processes.

Skills

Veeva CRM

Salesforce

Education

Bachelor's degree or equivalent

Job description

Accenture plc is seeking a Veeva Techno-Functional Consultant to design, configure, and deliver Veeva CRM-based solutions for pharmaceutical and life sciences organizations.

The role requires deep business process knowledge and techno-functional expertise in Veeva CRM, Salesforce concepts, integrations, data, and compliance. You will collaborate with stakeholders, architects, developers, and QA teams to translate requirements into scalable solutions.