Veeva Vault CRM Techno-Functional Consultant

Accenture PLC; Orlando (FL); Hybrid; USD 70,000 - 196,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

401(k) plan

Paid holidays

Paid time off

Job summary

Accenture plc is seeking a Veeva Techno-Functional Consultant to design, configure, and deliver Veeva CRM-based solutions for pharmaceutical and life sciences organizations.

The role requires deep business process knowledge and techno-functional expertise in Veeva CRM, Salesforce concepts, integrations, data, and compliance. You will collaborate with stakeholders, architects, developers, and QA teams to translate requirements into scalable solutions.

Qualifications

• Minimum 3 years of experience with Veeva CRM/Salesforce in a techno-functional role.
• Experience in Life Sciences/Pharmaceutical/Biotechnology industry.
• Bachelor’s degree or equivalent (minimum 12 years) work experience; if Associate Degree, minimum 6 years work experience.

Responsibilities

• Support the design, configuration, and delivery of Veeva CRM implementations, enhancements, and support initiatives.
• Gather, analyze, and document business and functional requirements.
• Assist in solution design across areas such as Account and Contact Management, Territory Management, Call Planning and Call Reporting, CLM/Approved Email, Events Management, Medical Inquiry, Sample Management, Consent and Compliance.
• Prepare functional specifications, user stories, process flows, and related documentation.
• Work with business users and technical teams to clarify requirements and support solution development.
• Assist in configuration, data mapping, workflow design, and system setup activities.
• Support integrations between Veeva CRM and connected enterprise systems such as ERP, MDM, marketing platforms, data warehouses, and Veeva Vault.
• Participate in SIT, UAT, defect tracking, and resolution support.
• Help ensure solutions meet compliance, security, and data integrity standards.
• Support release activities, deployment validation, and post-production issue resolution.
• Follow delivery standards, best practices, and documentation processes.

Skills

Veeva CRM

Salesforce

Education

Bachelor's degree or equivalent

Job description

We are:

The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide ourclientsseamless access to industry insights and innovative technology solutions.
The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients’ business problemsleveragingInnovation, Intelligence, Industry insights, newITandnew technologyskills. Now, with the global environment changing at a faster pace, our clients are facing unprecedentedchallengesand they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients.

The value for our clients and our people

Forour clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and techexpertisefrom around the world.

For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world’s most complex client challenges.

You are:

An experienced Veeva Techno-Functional Consultant

The Work:

The Veeva Techno-Functional Consultant is responsible for supporting the design, configuration, and delivery of Veeva CRM-based solutions for pharmaceutical and life sciences organizations. The role requires a good understanding of commercial business processes along with techno-functional knowledge of Veeva CRM, Salesforce platform concepts, integrations, data, and compliance requirements.

The consultant works with business stakeholders, functional leads, architects, developers, and QA teams to help translate business requirements into effective and scalable solutions.

Key Responsibilities :

• Support the design and delivery of Veeva CRM implementations, enhancements, and support initiatives.
• Gather, analyze, and document business and functional requirements.
• Assist in solution design across areas such as:
• Account and Contact Management
• Territory Management
• Call Planning and Call Reporting
• CLM / Approved Email
• Events Management
• Medical Inquiry
• Sample Management
• Consent and Compliance
• Prepare functional specifications, user stories, process flows, and related documentation.
• Work with business users and technical teams to clarify requirements and support solution development.
• Assist in configuration, data mapping, workflow design, and system setup activities.
• Support integrations between Veeva CRM and connected enterprise systems such as ERP, MDM, marketing platforms, data warehouses, and Veeva Vault.
• Participate in SIT, UAT, defect tracking, and resolution support.
• Help ensure solutions meet compliance, security, and data integrity standards.
• Support release activities, deployment validation, and post-production issue resolution.
• Follow delivery standards, best practices, and documentation processes.

This is a hybrid role and will require three days per week in the office. Hiring locations: Chesterbrook, PA or Orlando, FL

What you need:

• Minimum of 3 years of experience with Veeva CRM/Salesforce in a techno-functional role including some experience in Life Sciences/Pharmaceutical/Biotechnology industry
• Bachelor’s degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Bonus points if you have:

• Understanding of HCP/HCO data, affiliations, targeting, and consent processes
• Exposure to Agile delivery methodology
• Familiarity with reporting and analytics processes
• Basic understanding of middleware/integration concepts

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 12/07/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range
California $70,350 to $196,000
Colorado $63,800 to $169,300
Connecticut $63,800 to $169,300
District of Columbia $68,000 to $180,300
Illinois $59,100 to $169,300
Maine $54,400 to $144,300
Maryland $63,800 to $169,300
Massachusetts $63,800 to $180,300
Minnesota $63,800 to $169,300
New