Hybrid US Sales Onboarding & Ops Analyst

Becton Dickinson; San Antonio (TX); Hybrid; USD 83,000 - 133,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

Paid time off

Job summary

BD, a global medical technology leader, seeks a Sales New Hire Orientation program owner in the U.S. to drive onboarding excellence across Sales Operations, Credentialing, and Fleet Programs.

You will design, deliver, and continuously improve onboarding experiences to accelerate new-hire readiness and productivity. The role is hybrid/remote with occasional in-office requirements, collaborating with HR, IT, Compliance, and Sales partners.

Qualifications

• Bachelor's degree or equivalent combination of education and work experience.
• 5+ years experience in Sales Operations, Commercial Operations, Learning & Development, Training, Customer Support Operations, or related functions.
• Experience facilitating virtual training sessions and delivering content to diverse audiences.
• Ability to manage multiple priorities, coordinate cross-functional stakeholders, and execute processes with accuracy.

Responsibilities

• Own and facilitate the U.S. Sales New Hire Orientation (NHO) program, ensuring consistent delivery and continuous improvement.
• Lead virtual onboarding sessions that accelerate new-hire readiness and productivity.
• Develop and maintain NHO curriculum, job aids, videos, and assessments.
• Coordinate program schedules and stakeholder participation for a high-quality onboarding experience.
• Assess learner understanding and feedback to identify opportunities for improvement.
• Support Day One readiness with cross-functional collaboration across Sales Ops, HR, IT, and Compliance.
• Administer vendor credentialing and fleet program activities with compliance and customer-facing focus.
• Deliver high levels of customer service and maintain accurate program documentation.

Skills

Training Facilitation

Customer Focus

Planning & Execution

Organizational Agility

Collaboration & Partnership

Continuous Improvement

Communication & Influence

Learning Agility

Problem Solving & Critical Thinking

Attention to Detail

Time & Priority Management

Service Excellence

Education

Bachelor's degree

Tools

Learning Management Systems

Job description

BD, a global medical technology leader, seeks a Sales New Hire Orientation program owner in the U.S. to drive onboarding excellence across Sales Operations, Credentialing, and Fleet Programs.

You will design, deliver, and continuously improve onboarding experiences to accelerate new-hire readiness and productivity. The role is hybrid/remote with occasional in-office requirements, collaborating with HR, IT, Compliance, and Sales partners.