Hybrid Sales Onboarding & Operations Lead

BD; San Antonio (TX); Hybrid; USD 83,000 - 133,000; Full time

Benefits offered by this job

Total Rewards program

Job summary

BD is seeking a skilled professional to own the U.S. Sales New Hire Orientation program within a hybrid environment in the United States. You will drive a consistent onboarding experience, develop curriculum, and collaborate with Sales Operations, HR, IT, and Compliance to ensure Day One readiness.

You will lead virtual sessions, support credentialing and fleet programs, and contribute to operational excellence while delivering high-quality onboarding for new hires and managers.

Qualifications

• Bachelor's degree or equivalent work experience.
• 5+ years in Sales Operations, Commercial Operations, Learning & Development, Training, Customer Support Operations, or related functions.
• Experience facilitating virtual training sessions to diverse audiences.
• Ability to manage multiple priorities and coordinate cross-functional stakeholders.

Responsibilities

• Lead the U.S. Sales New Hire Orientation (NHO) program as the primary owner and facilitator.
• Develop and maintain NHO curriculum, presentations, job aids, videos, and assessments.
• Coordinate schedules, agendas, and stakeholder participation for onboarding cohorts.
• Assess learner understanding and gather feedback to drive program improvements.
• Provide responsive onboarding support to new hires and managers to resolve readiness gaps.

Skills

Communication skills

Organization

Problem-solving

Customer service

Education

Bachelor's degree

Tools

Learning Management Systems

Credentialing Processes

Onboarding Programs

Job description

BD is seeking a skilled professional to own the U.S. Sales New Hire Orientation program within a hybrid environment in the United States. You will drive a consistent onboarding experience, develop curriculum, and collaborate with Sales Operations, HR, IT, and Compliance to ensure Day One readiness.

You will lead virtual sessions, support credentialing and fleet programs, and contribute to operational excellence while delivering high-quality onboarding for new hires and managers.