Hybrid Universal Banker: Elevate Customer Growth & Service

Apple Bank; United States; Hybrid; USD 30,000 - 45,000; Full time

Job summary

Apple Bank seeks a Universal Banker in New York, NY (East 64th Street). This hybrid position combines Customer Service Representative and Teller duties to deliver top-tier service and enhance branch performance.

Responsibilities include opening new accounts, processing transactions, explaining bank products, and referring clients to licensed representatives when appropriate. A High School Diploma and 1–2 years of retail banking experience are required.

Qualifications

• High School Diploma or GED required.
• 1–2 years retail banking experience (Teller/ Customer Service) preferred.
• Comfort with cross-selling bank products.
• Strong communication and problem-solving skills.
• Willing to work weekend/extended hours as needed.

Responsibilities

• Provide exceptional customer service and resolve service-related issues.
• Open new accounts and educate customers on products and services.
• Process teller transactions accurately and safeguard cash.
• Refer clients to licensed representatives when appropriate.
• Maintain knowledge of branch products and services.

Skills

Customer service

Sales

Communication

Problem solving

Attention to detail

Education

High School Diploma or GED

Job description

Apple Bank seeks a Universal Banker in New York, NY (East 64th Street). This hybrid position combines Customer Service Representative and Teller duties to deliver top-tier service and enhance branch performance.

Responsibilities include opening new accounts, processing transactions, explaining bank products, and referring clients to licensed representatives when appropriate. A High School Diploma and 1–2 years of retail banking experience are required.