Hybrid Universal Banker: Customer Service & Teller

Apple Bank; New York (NY); On-site; USD 30,000 - 45,000; Full time

Job summary

Apple Bank is seeking a Universal Banker for the Brooklyn, NY (Coney Island) area. This hybrid role blends customer service with teller duties, handling transactions, opening accounts, and educating clients on bank products.

We value strong communication, problem-solving, and the ability to build lasting client relationships. Weekend hours and occasional travel to nearby branches may apply; visa sponsorship is not available.

Qualifications

• High School Diploma or GED required.
• 1–2 years retail banking experience in Teller/Customer Service.
• Knowledge of banking operations (risk, compliance, fraud).
• Strong customer relationship skills and product knowledge.

Responsibilities

• Provide exceptional customer service by engaging clients in a friendly, professional manner.
• Process teller transactions accurately and within policies.
• Open new accounts and educate customers on Apple Bank products and services.
• Refer clients to licensed representatives when appropriate.
• Build relationships to meet sales and referral goals.
• Assist in vault/ATM operations and keep the customer area orderly.
• Ensure CIP and BSA procedures are followed for new accounts.
• Train and mentor new tellers and customer service reps.

Skills

Customer service

Banking operations

Microsoft Office

Problem solving

Communication skills

Education

High School Diploma or GED

Tools

Word

Excel

PowerPoint

Job description

Apple Bank is seeking a Universal Banker for the Brooklyn, NY (Coney Island) area. This hybrid role blends customer service with teller duties, handling transactions, opening accounts, and educating clients on bank products.

We value strong communication, problem-solving, and the ability to build lasting client relationships. Weekend hours and occasional travel to nearby branches may apply; visa sponsorship is not available.