Hybrid Banker: Service, Teller & Client Growth

Apple Bank; United States; Hybrid; USD 30,000 - 45,000; Full time

Job summary

Apple Bank in Bronx, NY is hiring a Universal Banker (UB) in a hybrid role combining Customer Service and Teller duties. You will open new accounts, resolve issues, and educate clients on bank products while maintaining high service standards.

The position emphasizes relationship building, cross-training, and adherence to regulatory policies. Weekend or additional branch coverage may be required, with Visa sponsorship not available.

Qualifications

• High School Diploma or GED required.
• 1-2 years of retail banking experience in teller/customer service role preferred.
• Understanding of banking operations including risk, compliance, and fraud.
• Experience building and maintaining customer relationships.
• Ability to learn banking products and services.
• Willingness to cross-train in other branch functions.
• Excellent problem-solving and communication skills, both written and verbal.

Responsibilities

• Provide exceptional customer service in a friendly, professional manner.
• Identify opportunities to deepen banking relationships and refer to appropriate services.
• Open new accounts, resolve issues, and educate customers on products and services.
• Handle teller duties and process transactions accurately per policy.
• Assist with vault, safe, and ATM operations and keep customer area organized.
• Ensure compliance with disclosures, CIP, BSA, and other regulations.

Skills

Excellent communication

Interpersonal skills

Problem solving

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Apple Bank in Bronx, NY is hiring a Universal Banker (UB) in a hybrid role combining Customer Service and Teller duties. You will open new accounts, resolve issues, and educate clients on bank products while maintaining high service standards.

The position emphasizes relationship building, cross-training, and adherence to regulatory policies. Weekend or additional branch coverage may be required, with Visa sponsorship not available.