Hybrid Universal Banker: Client Growth & Service

Apple Bank; New York (NY); Hybrid; USD 30,000 - 45,000; Full time

Job summary

Apple Bank is seeking a Universal Banker in the Bronx area. The role combines customer service and teller duties in a hybrid capacity, handling account transactions, opening new accounts, and resolving issues while educating customers on our bank products and services.

The UB will build relationships, refer clients to licensed representatives when appropriate, and support branch operations and sales goals in a fast-paced environment.

Qualifications

• Retail banking experience is preferred (1–2 years).
• Ability to explain banking products and services clearly to customers.
• Strong communication and interpersonal skills.

Responsibilities

• Provide exceptional customer service in person and resolve issues promptly.
• Cross-sell and refer banking products to meet client needs.
• Open new accounts and educate customers on bank services.

Skills

Customer service

Sales

Banking products

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Apple Bank is seeking a Universal Banker in the Bronx area. The role combines customer service and teller duties in a hybrid capacity, handling account transactions, opening new accounts, and resolving issues while educating customers on our bank products and services.

The UB will build relationships, refer clients to licensed representatives when appropriate, and support branch operations and sales goals in a fast-paced environment.