Hybrid Underwriting Support Specialist

ICW Group; Orlando (FL); Presencial; USD 31 000 - 49 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, vision plans

401K retirement plans with companyatch

Paid Time Off

Resumo da oferta

ICW Group in Orlando, FL is seeking an Underwriting Support Associate to assist underwriters with account management, policy processing and issuance. You will deliver exceptional customer service while handling commercial lines and workers' compensation workflows.

Responsibilities include processing new business, renewals, endorsements, and documentation, gathering information for underwriting decisions, and providing admin support to underwriting staff.

Qualificações

• Strong verbal communication skills, detail orientation, and a motivation to deliver to the customer.
• Strong attention to detail and organizational skills
• Ability to work both independently and as part of a team
• Adaptability and willingness to learn new processes and tools
• Knowledge of insurance policy processing and issuance workflows.
• Understanding of Commercial Lines and/or Workers' Compensation insurance products.
• Proficiency with underwriting and policy administration systems.

Responsabilidades

• Process new business, renewals, endorsements, cancellations, and reinstatements in accordance with company guidelines. Maintains organized electronic files and policy documentation. Reviews and enters policy information into underwriting systems to ensure accuracy and completeness. Issues policies, endorsements, and related documents in accordance with company procedures.
• Assists with gathering and validating information necessary for underwriting decisions.
• Serves as the first point of contact for customer inquiries during the account life cycle.
• Handles correspondence for additional account information.
• Assists producers via email and phone calls.
• Handles agent and insured phone calls, faxes, and mail.
• Orders loss runs requested by agents and insureds and sends via fax, email, or mail.
• Prepares and mails claims kits and marketing materials requested by agents and insureds.
• Assists with policy issuance and document delivery to agents and insureds.
• Coordinates follow-up on outstanding underwriting requirements and documentation.

Conhecimentos

Strong verbal communication

Detail oriented

Organizational skills

Team player

Adaptability

Insurance knowledge

Underwriting systems

Formação académica

High School Diploma or GED

Ferramentas

Underwriting systems

Descrição da oferta de emprego

ICW Group in Orlando, FL is seeking an Underwriting Support Associate to assist underwriters with account management, policy processing and issuance. You will deliver exceptional customer service while handling commercial lines and workers' compensation workflows.

Responsibilities include processing new business, renewals, endorsements, and documentation, gathering information for underwriting decisions, and providing admin support to underwriting staff.