Hybrid/Remote Underwriting Support Specialist

Western National Insurance Group; Edina (MN); Hybrid; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance options

HSA/FSAs

401(k) plan with match

Wellbeing program

Paid time off

Tuition reimbursement

Bonuses

Job summary

Western National Insurance Group is seeking a Support Specialist I to provide administrative support to underwriters and agencies, entering transactions into established systems. The role supports the underwriting team and handles routine documents and reporting with a focus on accuracy and customer service.

The position offers hybrid and flexible work arrangements, competitive benefits, and opportunities to grow skills within a respected regional insurer known as The Relationship Company®.

Qualifications

• Proficient typing of numeric and alphabetic characters.
• Strong verbal and written communication skills.
• Attention to detail with accuracy in data entry.
• Ability to follow structured processes and meet deadlines.
• Experience in customer service or office environment.

Responsibilities

• Index documents by type and department.
• Enter new submissions and identify policies to avoid duplicates.
• Update routine reports and understand information.
• Support underwriting team with administrative tasks.
• Communicate clearly with internal departments and teams.
• Provide timely, customer-friendly interactions following standards.

Skills

Typing accuracy

Good communication

Attention to detail

Oral and written communication

Time management

Customer service

Education

High school diploma or equivalent

Job description

Western National Insurance Group is seeking a Support Specialist I to provide administrative support to underwriters and agencies, entering transactions into established systems. The role supports the underwriting team and handles routine documents and reporting with a focus on accuracy and customer service.

The position offers hybrid and flexible work arrangements, competitive benefits, and opportunities to grow skills within a respected regional insurer known as The Relationship Company®.