Hybrid Underwriting Support Specialist

ICW INSURANCE COMPANY OF THE WEST; Orlando (FL); Híbrido; USD 31 000 - 49 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, and vision plans

401K retirement plans with company 100

Paid time off

Paid holidays

Bonus potential

Resumo da oferta

ICW Group is seeking a detail-oriented underwriting support professional to assist with account management, policy processing, and issuance activities. The role emphasizes exceptional customer service while supporting Workers' Compensation and Commercial Lines policies.

You will collaborate with Underwriters and various teams to gather information, process new business and renewals, and ensure accurate policy documentation.

Qualificações

• High School Diploma or GED required.
• Minimum 1 year of underwriting support, insurance operations, agency, brokerage, or carrier experience required.
• Two or more years of insurance industry experience preferred.
• Experience supporting Commercial Lines and/or Workers' Compensation coverages.

Responsabilidades

• Supports Underwriters through account management and policy processing activities.
• Process new business, renewals, endorsements, cancellations, and reinstatements in accordance with company guidelines.
• Maintains organized electronic files and policy documentation.
• Reviews and enters policy information into underwriting systems to ensure accuracy and completeness.
• Issues policies, endorsements, and related documents in accordance with company procedures.
• Assists with gathering and validating information necessary for underwriting decisions.
• Provides customer service to clients.
• Serves as the first point of contact for customer inquiries during the account life cycle.
• Assists producers via email and phone calls.
• Provides administrative support to Underwriting staff.
• Handles agent and insured phone calls, faxes, and mail.
• Orders loss runs requested by agents and insureds and sends via fax, email, or mail.
• Prepares and mails claims kits and marketing materials requested by agents and insureds.
• Assists with policy issuance and document delivery to agents and insureds.
• Coordinates follow-up on outstanding underwriting requirements and documentation.
• Collaboration with BDUs, Premium Audit, Billing, Claims, and Risk Management teams.

Conhecimentos

Verbal communication

Attention to detail

Organizational skills

Adaptability

Policy processing

Underwriting systems knowledge

Teamwork

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

ICW Group is seeking a detail-oriented underwriting support professional to assist with account management, policy processing, and issuance activities. The role emphasizes exceptional customer service while supporting Workers' Compensation and Commercial Lines policies.

You will collaborate with Underwriters and various teams to gather information, process new business and renewals, and ensure accurate policy documentation.