Hybrid Underwriting Support Specialist

ICW GROUP HOLDINGS; Orlando (FL); Híbrido; USD 31 000 - 49 000; Tempo integral

Resumo da oferta

ICW Group in Orlando, FL is seeking an Underwriting Support Specialist to assist underwriters with account management, policy processing, and issuance. You will deliver exceptional service to brokers and clients, handling new business, renewals, endorsements, and related documents in alignment with company guidelines.

Qualifications include a high school diploma, 1+ year in underwriting support or related insurance operations, and preference for 2+ years in the industry with Commercial Lines

Qualificações

• High School Diploma or GED required.
• Minimum 1 year of underwriting support, insurance operations, agency, brokerage, or carrier experience required.
• Two or more years of insurance industry experience preferred.
• Experience supporting Commercial Lines and/or Workers' Compensation business preferred, including exposure to Property, General Liability, Commercial Auto, and Workers' Compensation coverages.

Responsabilidades

• Supports Underwriters through account management and policy processing activities.
• Process new business, renewals, endorsements, cancellations, and reinstatements in accordance with company guidelines. Maintains organized electronic files and policy documentation.
• Reviews and enters policy information into underwriting systems to ensure accuracy and completeness.
• Issues policies, endorsements, and related documents in accordance with company procedures.
• Assists with gathering and validating information necessary for underwriting decisions.
• Provides customer service to clients.
• Serves as the first point of contact for customer inquiries during the account life cycle.
• Handles correspondence for additional account information.
• Assists producers via email and phone calls.
• Provides administrative support to Underwriting staff.
• Handles agent and insured phone calls, faxes, and mail.
• Orders loss runs requested by agents and insureds and sends via fax, email, or mail.
• Prepares and mails claims kits and marketing materials requested by agents and insureds.
• Assists with policy issuance and document delivery to agents and insureds.
• Coordinates follow-up on outstanding underwriting requirements and documentation.

Conhecimentos

Verbal communication

Detail orientation

Organizational skills

Independent work

Teamwork

Adaptability

Policy processing

Commercial Lines

Workers' Compensation

Underwriting systems

Formação académica

High school diploma

AINS/AU preferred

Descrição da oferta de emprego

ICW Group in Orlando, FL is seeking an Underwriting Support Specialist to assist underwriters with account management, policy processing, and issuance. You will deliver exceptional service to brokers and clients, handling new business, renewals, endorsements, and related documents in alignment with company guidelines.

Qualifications include a high school diploma, 1+ year in underwriting support or related insurance operations, and preference for 2+ years in the industry with Commercial Lines