Hybrid Trauma-Informed Care Manager (Field-Heavy)

The Center for Alternative Sentencing and Employment Services (CASES); New York (NY); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Vacation and PTO

Job summary

CASES is seeking a Care Manager to provide person-centered care management, develop individualized care plans, and support members in accessing services. The role emphasizes cultural sensitivity, trauma-informed and recovery-oriented practices, with fieldwork and flexibility to work from home.

The position runs Monday–Friday, 9:00 AM–5:00 PM, with a salary of $50,000 per year and 35 hours per week. 80% fieldwork required and 2090 Adam Clayton Powell Jr Blvd office is available for meetings.

Qualifications

• High School Diploma with CASAC certification.
• Bachelor's degree with 4 years of social services experience.
• Bachelor’s degree with NYS teacher’s certificate.
• Bachelor’s degree and NYS licensure as a Registered Nurse.
• Master's degree with 2 years of social services experience.
• 2 years' experience in providing direct services.
• Strong knowledge of wellness, recovery, and self-help.
• Effective communication and written skills are essential.
• Proficiency with computer and databases.

Responsibilities

• Complete all documentation within required time frames in the web-based health home portal.
• Provide core care management services (Comprehensive Care Management, Care Coordination & Health Promotion, Comprehensive Transitional Care, Enrollee & Family Support, Referral to Community & Social Supports, Use of Health Information Technology to Link Services).
• Provide care management services using motivational interviewing techniques to support consumers to address their problems by utilizing their strengths and abilities.
• Assist members by escorting them to appointments (medical, behavioral health, entitlements).
• Meet required levels of case management contacts (minimum 4 per month; 2 in-person).
• Respond to crisis situations as needed.
• Keep abreast of regulations pertaining to health home care management and Medicaid redesign.

Skills

CASAC certification

Social services experience

Communication skills

Databases

Bilingual Spanish

Education

Bachelor's degree

Master's degree

NYS teacher's certificate

NYS RN licensure

Tools

Health IT systems

GSI Health

ePACES/eMedNY

Job description

CASES is seeking a Care Manager to provide person-centered care management, develop individualized care plans, and support members in accessing services. The role emphasizes cultural sensitivity, trauma-informed and recovery-oriented practices, with fieldwork and flexibility to work from home.

The position runs Monday–Friday, 9:00 AM–5:00 PM, with a salary of $50,000 per year and 35 hours per week. 80% fieldwork required and 2090 Adam Clayton Powell Jr Blvd office is available for meetings.