Hybrid Field Care Manager & Social Worker — Impact at Home

Humana; Dearborn (MI); Hybrid; USD 65,000 - 89,000; Full time

Job summary

Humana Inc. is seeking a Field Care Manager, Behavioral Health 2 to assess and guide members toward appropriate care resources, with home or community-based assessments and telephonic contact.

The role requires Michigan residency and travel to Wayne and Macomb counties. You will collaborate with an Interdisciplinary Care Team to develop individualized care plans, advocate for optimal outcomes, and ensure services are delivered in the least restrictive setting.

Qualifications

• Bachelor’s degree in Social Work (BSW) from an accredited institution.
• Active Michigan social work licensure in good standing (LLBSW, LBSW, LLMSW, LMSW, or LCSW).
• 2+ years of post-degree clinical or care management experience in behavioral health, medical, or community-based settings.
• Experience with adult populations, including chronic conditions and disease management.
• Knowledge of community health resources and social service programs.
• Ability to travel to region-based facilities and in-home assessments (up to 20%).
• Proficiency using electronic medical records and healthcare software; strong computer skills (MS Word/Outlook/Excel).
• Strong communication and interpersonal skills with ability to build rapport.
• Valid driver’s license with reliable transportation.
• Ability to work with minimal supervision.

Responsibilities

• Manage a caseload and complete comprehensive assessments in home or community-based settings and via telephonic contact.
• Provide clinical support and guidance with Interdisciplinary Care Team (ICT) for medically complex members.
• Develop and coordinate individualized care plans to ensure appropriate services.
• Identify and address barriers to care; advocate for optimal member outcomes.
• Review and complete medical attestations; provide ongoing clinical oversight.
• Ensure services are delivered in the least restrictive setting.
• Develop and modify Individual Care Plans with care team involvement.
• Assist members/caregivers using an interdisciplinary approach to access community resources.
• Serve as primary contact for ICT, coordinating with members and external resources.

Skills

Strong communication and interpersonal

Driver's license

Independent work

EMR proficiency

MS Word/Outlook/Excel

Education

Bachelor’s degree in Social Work (BSW)

Tools

Electronic Medical Records

Word

Outlook

Excel

Job description

Humana Inc. is seeking a Field Care Manager, Behavioral Health 2 to assess and guide members toward appropriate care resources, with home or community-based assessments and telephonic contact.

The role requires Michigan residency and travel to Wayne and Macomb counties. You will collaborate with an Interdisciplinary Care Team to develop individualized care plans, advocate for optimal outcomes, and ensure services are delivered in the least restrictive setting.