Hybrid Transportation Operations Manager

RDTX Transportation; Chicago (IL); Hybrid; USD 74,000 - 108,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Disability insurance

Life Insurance

401K

Job summary

Echo Global Logistics is seeking an MT Operations Manager to strategically plan and manage logistics, transportation, and customer service for Enterprise clients. You will build relationships with clients, lead continuous improvement, and monitor KPIs, driving performance and client satisfaction.

The role requires leadership of a logistics team, strong analytical skills, and a proven track record of process improvement, with a hybrid work schedule and competitive compensation.

Qualifications

• Bachelor's degree or similar work experience
• 3-5 years' experience in the logistics industry
• Experience leading a team of logistics specialists
• Excellent analytical, problem solving and organizational skills
• The ability to become trusted advisor of the client
• A proven track record of continuous process improvement for clients

Responsibilities

• Strategically plan and manage logistics, transportation, and customer service for Enterprise clients.
• Build relationships with Clients through constant contact and advocacy by offering advice, solutions, and proactive issue management.
• Lead continuous improvement initiatives with clients.
• Monitor, improve and report upon key performance indicators including financial performance of accounts and team productivity.
• Conduct market research to proactively communicate industry trends that will impact a client's business.
• Identify and develop talent through coaching, mentoring and performance management.
• Provide operational excellence by training, developing, and managing your team on a daily basis.
• Coach team members to grow and succeed in their roles.

Skills

Analytical skills

Problem solving

Organizational skills

Team leadership

Client advisory

Education

Bachelor's degree or related experience

Job description

Echo Global Logistics is seeking an MT Operations Manager to strategically plan and manage logistics, transportation, and customer service for Enterprise clients. You will build relationships with clients, lead continuous improvement, and monitor KPIs, driving performance and client satisfaction.

The role requires leadership of a logistics team, strong analytical skills, and a proven track record of process improvement, with a hybrid work schedule and competitive compensation.