Hybrid Time & Attendance Specialist — Senior Support

Penn State University; University Park (TX); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Penn State University is seeking a Time and Attendance Associate - Senior Support to ensure accurate time and attendance processing for roughly 1,300 technical service staff across University Park and Commonwealth Campuses.

The role focuses on entering, auditing, and submitting timecards, resolving discrepancies, and guiding policy compliance while delivering strong customer service. It supports a flexible arrangement combining remote and on-campus work.

Qualifications

• Associate Degree 4+ years of relevant experience; or an equivalent combination of education and experience accepted

Responsibilities

• Monitor and manage bi-weekly payroll deadlines and related data submissions to ensure accurate and timely processing of time and attendance records for Commonwealth Campus Facilities Technical Service employees.
• Provide timekeeping support for University Park Technical Service employees and guidance and oversight related to OPP staff employee timekeeping practices.
• Monitor and update employee time balances and conduct audits to ensure time records and approval workflows are complete and accurate.
• Provide proactive guidance and support to employees, supervisors, and managers regarding time entry procedures, timekeeping policies, and system functionality.
• Troubleshoot timecard issues, facilitate corrections and resubmissions, and ensure timely resolution of payroll-related concerns.
• Develop and maintain training materials, job aids, resources related to timekeeping procedures and best practices.
• Review, validate, and accurately apply leave of absence, overtime, holiday, shift differential, and other payroll-related codes in accordance with University policies and collective bargaining agreements.
• Advise employees and managers on timekeeping policies, procedures, and compliance requirements.
• Investigate and resolve payroll integration issues between work unit and enterprise systems, partnering with stakeholders as needed.
• Perform various bi-weekly, monthly, and ad hoc audits to ensure payroll accuracy, data integrity, and compliance with University requirements.
• Collaborate with the WorkLion Team (HR Tech), Central Payroll, Human Resources, Penn State IT, and other stakeholders to identify and implement process improvements that enhance efficiency, accuracy, and customer service.
• Cooperate and coordinate with departments across OPP and the University to strengthen partnerships, resolve issues, and improve operational effectiveness.
• Assist with testing, validation, and implementation of system enhancements, upgrades, and new timekeeping processes.
• Generate and analyze reports to identify trends, address discrepancies, and support operational decision-making.
• Maintain a high level of confidentiality and professionalism while handling sensitive employee and payroll information.

Skills

Excel

Data management

Organizational skills

Problem-solving

Customer service

Communication (oral & written)

Education

Associate degree

Job description

Penn State University is seeking a Time and Attendance Associate - Senior Support to ensure accurate time and attendance processing for roughly 1,300 technical service staff across University Park and Commonwealth Campuses.

The role focuses on entering, auditing, and submitting timecards, resolving discrepancies, and guiding policy compliance while delivering strong customer service. It supports a flexible arrangement combining remote and on-campus work.