Time and Attendance Associate

Penn State University; University Park (TX); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Penn State University is seeking a Time and Attendance Associate - Senior Support to ensure accurate time and attendance processing for roughly 1,300 technical service staff across University Park and Commonwealth Campuses.

The role focuses on entering, auditing, and submitting timecards, resolving discrepancies, and guiding policy compliance while delivering strong customer service. It supports a flexible arrangement combining remote and on-campus work.

Qualifications

• Associate Degree 4+ years of relevant experience; or an equivalent combination of education and experience accepted

Responsibilities

• Monitor and manage bi-weekly payroll deadlines and related data submissions to ensure accurate and timely processing of time and attendance records for Commonwealth Campus Facilities Technical Service employees.
• Provide timekeeping support for University Park Technical Service employees and guidance and oversight related to OPP staff employee timekeeping practices.
• Monitor and update employee time balances and conduct audits to ensure time records and approval workflows are complete and accurate.
• Provide proactive guidance and support to employees, supervisors, and managers regarding time entry procedures, timekeeping policies, and system functionality.
• Troubleshoot timecard issues, facilitate corrections and resubmissions, and ensure timely resolution of payroll-related concerns.
• Develop and maintain training materials, job aids, resources related to timekeeping procedures and best practices.
• Review, validate, and accurately apply leave of absence, overtime, holiday, shift differential, and other payroll-related codes in accordance with University policies and collective bargaining agreements.
• Advise employees and managers on timekeeping policies, procedures, and compliance requirements.
• Investigate and resolve payroll integration issues between work unit and enterprise systems, partnering with stakeholders as needed.
• Perform various bi-weekly, monthly, and ad hoc audits to ensure payroll accuracy, data integrity, and compliance with University requirements.
• Collaborate with the WorkLion Team (HR Tech), Central Payroll, Human Resources, Penn State IT, and other stakeholders to identify and implement process improvements that enhance efficiency, accuracy, and customer service.
• Cooperate and coordinate with departments across OPP and the University to strengthen partnerships, resolve issues, and improve operational effectiveness.
• Assist with testing, validation, and implementation of system enhancements, upgrades, and new timekeeping processes.
• Generate and analyze reports to identify trends, address discrepancies, and support operational decision-making.
• Maintain a high level of confidentiality and professionalism while handling sensitive employee and payroll information.

Skills

Excel

Data management

Organizational skills

Problem-solving

Customer service

Communication (oral & written)

Education

Associate degree

Job description

POSITION SPECIFICS

The Office of Business Administration is seeking a self-motivated, detail-oriented individual with a commitment to teamwork to join the Office of Physical Plant (OPP) Time and Attendance Department as a Time and Attendance Associate - Senior Support. The OPP Time and Attendance Office supports approximately 1,300 technical service employees at University Park and across the Commonwealth Campus Facilities Operations. This position plays a vital role in ensuring the accurate and timely processing of employee time and attendance records while providing exceptional customer service and support to employees, supervisors, and managers. The successful candidate will be responsible for the accurate and efficient entry, processing, auditing, and submission of timecards; resolving timekeeping discrepancies and adjustments; validating time, absence, holiday, overtime, and wage rate information; providing guidance on timekeeping policies and procedures; and collaborating with stakeholders to identify and implement process improvements. This position offers a flexible work arrangement that combines remote and on-campus work. Questions related to flexible work should be directed to the hiring manager during the interview process.

Responsibilities

• Monitor and manage bi-weekly payroll deadlines and related data submissions to ensure accurate and timely processing of time and attendance records for Commonwealth Campus Facilities Technical Service employees.
• Provide timekeeping support for University Park Technical Service employees and guidance and oversight related to OPP staff employee timekeeping practices.
• Monitor and update employee time balances and conduct audits to ensure time records and approval workflows are complete and accurate.
• Provide proactive guidance and support to employees, supervisors, and managers regarding time entry procedures, timekeeping policies, and system functionality.
• Troubleshoot timecard issues, facilitate corrections and resubmissions, and ensure timely resolution of payroll-related concerns.
• Develop and maintain training materials, job aids, resources related to timekeeping procedures and best practices.
• Review, validate, and accurately apply leave of absence, overtime, holiday, shift differential, and other payroll-related codes in accordance with University policies and collective bargaining agreements.
• Advise employees and managers on timekeeping policies, procedures, and compliance requirements.
• Investigate and resolve payroll integration issues between work unit and enterprise systems, partnering with stakeholders as needed.
• Perform various bi-weekly, monthly, and ad hoc audits to ensure payroll accuracy, data integrity, and compliance with University requirements.
• Collaborate with the WorkLion Team (HR Tech), Central Payroll, Human Resources, Penn State IT, and other stakeholders to identify and implement process improvements that enhance efficiency, accuracy, and customer service.
• Cooperate and coordinate with departments across OPP and the University to strengthen partnerships, resolve issues, and improve operational effectiveness.
• Assist with testing, validation, and implementation of system enhancements, upgrades, and new timekeeping processes.
• Generate and analyze reports to identify trends, address discrepancies, and support operational decision-making.
• Maintain a high level of confidentiality and professionalism while handling sensitive employee and payroll information.

Required Competencies

• Advanced knowledge of Excel and data management skills.
• Strong organizational, problem-solving and customer service skills.
• High level of integrity, accuracy, and self-management.
• Ability to communicate clearly and accurately both verbally and in writing.
• Ability to work independently, and within a team environment, manage multiple priorities in a high volume environment, and demonstrate a genuine appreciation in working with diverse audiences.

Education, Experience & Certifications

Associate Degree 4+ years of relevant experience; or an equivalent combination of education and experience accepted

Required Certifications: None

Background Checks & Clearances

Employment with the University will require successful completion of background check(s) in accordance with University policies.

Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

Salary & Benefits

The salary range for this position, including all possible grades, is $44,628.00 - $64,668.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

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