Hybrid Technical Sales Engineer - Process Solutions

Gea Group; Oakdale (CA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical coverage start on first day

12 paid holidays

136 hours PTO

7% 401(k) employer match

Tuition reimbursement

Wellness incentive program

Employee Assistance Program

Health Savings/ Spending Accounts

Job summary

The Technical Sales Support Engineer position in Oakdale, MN (Hybrid) supports GEA’s North American service growth by delivering technical and commercial support for aftermarket opportunities in spray drying, powder handling, and related process equipment. Collaboration with sales, engineering, and project teams will drive tailored service solutions and customer satisfaction.

The role requires a bachelor’s degree in a related field, 3–5 years in Sales/Sales Support, and the ability to travel up

Qualifications

• Bachelor’s degree in Engineering, Food Science, Business or related field preferred.
• 3–5 years of experience in Sales/Sales Support preferred.
• Willing to travel up to 10% of time.
• Strong technical understanding of process and service capabilities.
• Detail oriented; strong English communication; good interpersonal skills.
• Self-motivated; able to work independently; MS Office knowledge; ERP system familiarity.

Responsibilities

• Provide Technical Sales Support including identification of part numbers, Level 1 technical support, researching availability of replacement components from past projects, and preparation of service project quotations.
• Collaboration with Service Sales Account Manager, Customer Sales Representatives, and Project Managers to produce timely quotations of Spare Parts and tailored Service Project Solutions to customers.
• Effect sales of GEA LPT Division; represent the company in a professional manner
• Actively promote the service product portfolio – to external customers and internal employees
• Develop trusting relationships with key decision makers and stake holders
• Travels to potential and existing clients for sales support/evaluation as needed
• Actively prepare proposals for service projects, Service Level Agreements, recommended spare parts packages
• Use CRM database as primary sales tool for information sharing in organization
• Assist with large project Spare Parts opportunities – provide follow up and ensure the sale is executed
• Participate in the negotiation of offers, quotations, and contracts (customer T&C’s)
• Obtain technical assistance and collaborate with other departments for more complicated applications and solutions
• Provides market feedback (competition, trends, etc.) to Service Management

Skills

English communication

Interpersonal skills

Teamwork

Technical understanding

Self-motivated

Education

Bachelor's degree in Engineering, Food Science, Business or related field

Tools

MS Office

ERP System

Job description

The Technical Sales Support Engineer position in Oakdale, MN (Hybrid) supports GEA’s North American service growth by delivering technical and commercial support for aftermarket opportunities in spray drying, powder handling, and related process equipment. Collaboration with sales, engineering, and project teams will drive tailored service solutions and customer satisfaction.

The role requires a bachelor’s degree in a related field, 3–5 years in Sales/Sales Support, and the ability to travel up