Hybrid Technical Sales Engineer – Aftermarket Solutions

gea; Oakdale (MN); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Paid holidays & PTO

401(k) match

Tuition reimbursement

Wellness incentive program

Employee Assistance Program

Health Savings Account

Flexible Spending Accounts

Job summary

GEA Group in Oakdale, MN is seeking a Technical Sales Support Engineer (Hybrid) to grow our North American service business. You will deliver technical and commercial support for aftermarket opportunities in spray drying, powder handling, fluid bed systems, and related equipment.

The role requires a technical background, 3–5 years in Sales/Sales Support, travel about 10%, and strong English communication. Join a team dedicated to customer success and continuous improvement.

Qualifications

• Bachelor's degree in Engineering, Food Science, Business or related field.
• 3-5 years of experience in Sales/Sales Support is preferred.
• Must be available to travel 10% of available working time.
• Must understand technical process and have a firm understanding of service capabilities.
• Must be detail oriented.
• Must possess good English language communication skills, both verbal and written.
• Must possess good interpersonal skills and work well in a team setting as well as independently as required.
• Inherent sense of urgency about providing superior customer service.
• Must be self-motivated.
• Advantageous to have working knowledge of MS Office products.
• Must have the ability to learn current ERP System used for order entry.

Responsibilities

• Provide Technical Sales Support including identification of part numbers, Level 1 technical support, researching availability of replacement components from past projects, and preparation of service project quotations.
• Collaboration with Service Sales Account Manager, Customer Sales Representatives, and Project Managers to produce timely quotations of Spare Parts and tailored Service Project Solutions to customers.
• Effect sales of GEA LPT Division; represent the company in a professional manner
• Actively promote the service product portfolio - to external customers and internal employees
• Develop trusting relationships with key decision makers and stake holders
• Travels to potential and existing clients for sales support/evaluation as needed
• Actively prepare proposals for service projects, Service Level Agreements, recommended spare parts packages
• Use CRM database as primary sales tool for information sharing in organization
• Assist with large project Spare Parts opportunities - provide follow up and ensure the sale is executed
• Participate in the negotiation of offers, quotations, and contracts (customer T&C's)
• Obtain technical assistance and collaborate with other departments for more complicated applications and solutions
• Provides market feedback (competition, trends, etc.) to Service Management

Skills

English communication

Interpersonal skills

Team player

Organized & analytical

Self-motivated

Customer service mindset

MS Office

ERP system

Education

Bachelor's degree in Engineering, Food Science, Business or related field

Tools

MS Office

ERP system

Job description

GEA Group in Oakdale, MN is seeking a Technical Sales Support Engineer (Hybrid) to grow our North American service business. You will deliver technical and commercial support for aftermarket opportunities in spray drying, powder handling, fluid bed systems, and related equipment.

The role requires a technical background, 3–5 years in Sales/Sales Support, travel about 10%, and strong English communication. Join a team dedicated to customer success and continuous improvement.