Hybrid Technical Business Systems Analyst (Cleveland)

Socket.dev; Kentucky; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Healthcare benefits

Parental leave

Wellness day off

Retirement plan

Paid holidays

Volunteer time

Job summary

Independence Pet Holdings seeks a Technical Business Systems Analyst to focus on requirements, testing, validation and business rule support in a hybrid Cleveland, OH office.

The role requires 3 years of BA experience, strong analytical and Excel skills, and the ability to translate business needs into technical specs for web-based systems. Join a pet-health portfolio with comprehensive benefits.

Qualifications

• 3 years of professional experience as a Business Analyst or in a related role.
• Strong analytical aptitude and problem-solving skills.
• Advanced Microsoft Excel capabilities.
• Ability to work with business rules, system configurations and operational processes.
• Technical curiosity and ability to learn proprietary systems.
• Experience supporting web-based applications or business systems.
• Strong communication and stakeholder collaboration skills.

Responsibilities

• Performs research and interviews to determine technical business requirements and translates into specifications for technical projects.
• Provides internal technical support and manages web-based services and customer support.
• Confirms requirements to ensure they meet stakeholders needs.
• Engages end users and business stakeholders to document and communicate business requirements.
• Translates the product vision into detailed specifications for the development team.
• Presents user requirements, functional specifications, technical specifications, and process flow diagrams to the development team.

Skills

3 years experience

Analytical thinking

Advanced Excel

Business rules

Technical curiosity

Web-based apps

Communication

Job description

Independence Pet Holdings seeks a Technical Business Systems Analyst to focus on requirements, testing, validation and business rule support in a hybrid Cleveland, OH office.

The role requires 3 years of BA experience, strong analytical and Excel skills, and the ability to translate business needs into technical specs for web-based systems. Join a pet-health portfolio with comprehensive benefits.