Hybrid Technical Business Systems Analyst

Independence Pet Group; Cleveland, Northern (OH, KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Healthcare

Parental leave

Career advancement

Paid time off

Wellness Day off

Pet-friendly office

Job summary

Independence Pet Holdings in Cleveland, OH, is seeking a Technical Business Systems Analyst for a hybrid role. You will focus on gathering requirements, facilitating testing, validating business rules, and supporting web-based services across our diverse pet health brands and services.

You will translate business needs into detailed specifications for the development team, document process flows and data mappings, present findings to stakeholders, and ensure compliance with internal controls.

Qualifications

• 3 years of professional experience as a Business Analyst or Business Support.
• Strong analytical aptitude and problem-solving skills.
• Advanced Microsoft Excel capabilities.
• Ability to work with business rules, system configurations, and operational processes.
• Experience supporting web-based applications or business systems.
• Strong communication and stakeholder collaboration skills.
• Nice-to-have: Insurance industry experience.
• Nice-to-have: Exposure to claims or rating systems.
• Nice-to-have: InRule experience.

Responsibilities

• Performs research and interviews to determine technical business requirements and translates into specifications for technical projects.
• Provides internal technical support and manages web-based services and customer support.
• Confirms requirements to ensure they meet stakeholder needs.
• Engages end users and business stakeholders to document and communicate business requirements.
• Translates the product vision into detailed specifications for the development team.
• Presents user requirements, functional specifications, technical specifications, and process flow diagrams to the development team.
• Performs other duties and responsibilities as assigned.

Skills

Analytical skills

Excel

Stakeholder comms

Business rules

Web-based apps

Communication

Tools

InRule

Job description

Independence Pet Holdings in Cleveland, OH, is seeking a Technical Business Systems Analyst for a hybrid role. You will focus on gathering requirements, facilitating testing, validating business rules, and supporting web-based services across our diverse pet health brands and services.

You will translate business needs into detailed specifications for the development team, document process flows and data mappings, present findings to stakeholders, and ensure compliance with internal controls.