Hybrid Tax Operations Administrative Assistant

Mercadien Group; Hamilton, Northern (NJ, KY); Hybrid; USD 42,000 - 48,000; Full time

Benefits offered by this job

Hybrid work policy

Competitive salary & bonuses

Medical, dental, life, and long-term‑f

Paid holidays, vacation and sick time

Casual dress code

Mentorship and training opportunities

Internal committees and clubs

Community focus

Job summary

Mercadien Group in New Jersey seeks an Administrative Assistant to support the Tax Operations Manager and Tax Partner Group. You will provide white-glove client service, manage calendars, and handle document processing and billing tasks to keep client engagements running smoothly.

This role requires at least one year of admin experience, strong Microsoft Office skills, and excellent written and verbal English.

Qualifications

• High School Diploma required.
• At least one year of general administrative experience.
• Proofreading experience or certification preferred.
• Ability to work 40 hours per week, 9am–5pm, plus Saturdays during busy season.
• Strong English communication and grammar required.

Responsibilities

• Provide white-glove client service and timely delivery of returns.
• Track engagement letter signings and handle client correspondence/POAs.
• Support client portals such as TaxCaddy, Box, and SSR.
• Manage partner calendars and assist admin team; provide backup for overflow.
• Assist partners with various administrative tasks and document scanning.
• Follow up on 8879 forms for timely completion.
• Manage client billing and collections processes.
• Arrange lunches for client meetings and manage food setup/breakdown.
• Provide reception coverage as necessary.

Skills

Administrative experience

Proofreading

Microsoft Office

Communication skills

Typing skills

Education

High School Diploma

Tools

Word

Excel

PowerPoint

TaxCaddy

Box

SSR

Job description

Mercadien Group in New Jersey seeks an Administrative Assistant to support the Tax Operations Manager and Tax Partner Group. You will provide white-glove client service, manage calendars, and handle document processing and billing tasks to keep client engagements running smoothly.

This role requires at least one year of admin experience, strong Microsoft Office skills, and excellent written and verbal English.