Hybrid Systems Engineer I — Seattle: Own & Modernize IT Ops

Evergreen Goodwill; Seattle (WA); Ibrido; USD 85.000 - 90.000; Tempo pieno

Descrizione del lavoro

Evergreen Goodwill in Seattle seeks a Systems Engineer I to own day-to-day systems operations, support across our environment, and contribute to infrastructure modernization. You will grow from helpdesk to server ownership with senior engineers nearby to learn from.

You will manage Windows Server and Active Directory, work with VMware/Proxmox/Hyper-V, and provide remote support to multiple locations while building robust runbooks and documentation.

Competenze

• 1–3 years of experience in systems administration, IT operations, or a senior helpdesk/desktop support role with server responsibilities
• Working knowledge of Windows Server and Active Directory, including users, groups, Group Policy, DNS, and DHCP
• Hands-on experience with at least one hypervisor (VMware ESXi, Proxmox, or Hyper-V)
• Solid networking fundamentals: VLANs, routing, firewalls, VPN, and multi-site connectivity troubleshooting
• Scripting ability for automating routine tasks PowerShell preferred; Bash or Python also welcome
• Clear written communication and a habit of documenting your work
• Good judgment about what you can resolve on your own and what needs to be escalated

Mansioni

• Take ownership of technical issues escalated beyond the helpdesk, drive them to resolution, and document root cause and fixes
• Perform day-to-day systems operations: patching, backup and restore verification, monitoring and alert response, and server and endpoint health checks
• Administer Windows Server and virtualized workloads across the datacenter and store environments
• Handle identity and directory work — user provisioning and deprovisioning, group and permission management, MFA and access hygiene
• Provide remote systems support to 24 retail locations, including site infrastructure and connectivity issues, and coordinate on-site work when needed
• Build and maintain operational documentation and runbooks
• Support infrastructure projects, including virtualization platform migration and identity rollout work
• Participate in scheduled maintenance windows and an on-call rotation

Conoscenze

Windows Server

Active Directory

PowerShell

Bash

Python

Documentation

On-call

Formazione

Bachelor's degree in CS/IT

Strumenti

VMware ESXi

Proxmox

Hyper-V

Descrizione del lavoro

Evergreen Goodwill in Seattle seeks a Systems Engineer I to own day-to-day systems operations, support across our environment, and contribute to infrastructure modernization. You will grow from helpdesk to server ownership with senior engineers nearby to learn from.

You will manage Windows Server and Active Directory, work with VMware/Proxmox/Hyper-V, and provide remote support to multiple locations while building robust runbooks and documentation.