Hybrid Systems Engineer I - IT Support & Security

I.T. Right, Inc - A VC3 Company; Nashville (TN); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Remote-first culture

Onsite component when needed

Growth & development

Job summary

VC3 is hiring a Systems Engineer I (Hybrid) to resolve complex tech issues for clients across the US and Canada. You’ll handle escalations, support key business technologies, and follow the VC3 Way to deliver predictable results.

You’ll work with Active Directory, Microsoft 365, network services, and hardware/software improvements, with occasional on-site visits and a weekly on-call rotation. This role requires 2+ years of technical experience or 1 year at VC3, and certifications are highly

Qualifications

• 2+ years relevant technical experience or 1 year at VC3 in a similar role
• Experience managing Windows Services, MS 365, Active Directory, GPOs, Security, TCP/IP, DHCP, DNS, Hyper-V and VMware

Responsibilities

• Receive and respond to escalated service requests, incidents and change requests promptly
• Troubleshoot issues across LOB apps, Microsoft Office, browsers, networking, VPN/RDS/Citrix, printers
• Perform virus/malware removal, phishing remediation, password resets
• Manage Active Directory and Group Policy
• Work with Microsoft 365/Entra ID
• Identify recurring issues and create problem tickets
• Suggest improvements to hardware/software for security posture
• Maintain accurate timesheets and notes; occasional on-site presence
• Participate in on-call rotation

Skills

2+ years relevant technical experience

1 year VC3 Service Technician I/II

Tools

Windows Services

Microsoft 365

Active Directory

GPOs

TCP/IP

DHCP

DNS

Hyper-V

VMware

Certifications (CompTIA Network+/MS 365/Azure)

Job description

VC3 is hiring a Systems Engineer I (Hybrid) to resolve complex tech issues for clients across the US and Canada. You’ll handle escalations, support key business technologies, and follow the VC3 Way to deliver predictable results.

You’ll work with Active Directory, Microsoft 365, network services, and hardware/software improvements, with occasional on-site visits and a weekly on-call rotation. This role requires 2+ years of technical experience or 1 year at VC3, and certifications are highly