Hybrid Supervisor: Customer Support & Operations

RELX INC; Alpharetta (GA); Hybrid; USD 59,000 - 99,000; Full time

Job summary

RELX in Alpharetta, GA is seeking a Supervisor I, Customer Support/Operations. This full-time hybrid role oversees daily operations, ensures policy compliance, and drives team performance to meet organizational objectives. Regular in-office attendance is required, with a flexible monthly schedule based on business needs.

The position offers base compensation in the U.S. national range and country-specific benefits.

Responsibilities

• Lead and develop the team to meet performance goals.
• Provide coaching, feedback, and regular evaluations.
• Ensure compliance with company policies and procedures.
• Oversee daily workflows and maintain service levels.
• Schedule resources to optimize productivity and capacity.
• Prepare and publish performance dashboards for leadership.

Job description

RELX in Alpharetta, GA is seeking a Supervisor I, Customer Support/Operations. This full-time hybrid role oversees daily operations, ensures policy compliance, and drives team performance to meet organizational objectives. Regular in-office attendance is required, with a flexible monthly schedule based on business needs.

The position offers base compensation in the U.S. national range and country-specific benefits.