Hybrid Student Services and Programs Coordinator

University-of-North-Carolina-At-Chapel-Hil; Chapel Hill (NC); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits package

Hybrid/Remote work option

Exclusive campus discounts

Job summary

University of North Carolina at Chapel Hill is seeking a Student Services Specialist to provide administrative support for undergraduate and graduate programs. You will manage recruitment, admissions, scheduling, funding, and student communications, working across departments to ensure smooth degree progress.

The role partners with Directors, faculty, Registrar, Graduate School, and finance/HR teams to ensure policy compliance and high-quality student services.

Qualifications

• Bachelor’s degree or equivalent combination of training and experience.
• Experience supporting undergraduate and/or graduate students including graduate student funding administration and student services operations.
• Knowledge of university policies, procedures, and organizational structures related to student services, graduate education, admissions, funding, enrollment, and academic progress.

Responsibilities

• Coordinate student recruitment, admissions, registration, scheduling, funding administration, academic records, student communications, enrollment, degree progress, and student programming across all programs.
• Serve as the primary point of contact for students and collaborate with faculty, departmental leadership, the Registrar, Graduate School, finance and HR staff.
• Develop expertise in University and Graduate School policies, academic program administration, student records management, and graduate funding processes while providing exceptional service to students, faculty, and campus partners.

Skills

ConnectCarolina

PeopleSoft

OSM

OLCM

25Live

WordPress

Tableau

Slate

Education

Bachelor’s degree

Tools

ConnectCarolina

PeopleSoft

Online Syllabus Manager (OSM)

Online Learning Contract Manager (OLCM)

25Live

WordPress

Tableau

GradStar

Slate

Job description

University of North Carolina at Chapel Hill is seeking a Student Services Specialist to provide administrative support for undergraduate and graduate programs. You will manage recruitment, admissions, scheduling, funding, and student communications, working across departments to ensure smooth degree progress.

The role partners with Directors, faculty, Registrar, Graduate School, and finance/HR teams to ensure policy compliance and high-quality student services.