Hybrid Student Records & Services Coordinator

The Friedman School of Nutrition Science and Policy; Medford, Northern (MA, KY); Hybrid; USD 35,000 - 48,000; Full time

Job summary

The Friedman School of Nutrition Science and Policy in Medford, MA is seeking a Student Records Coordinator to support the Registrar’s Office in maintaining secure academic records and ensuring FERPA compliance. The role involves serving as a data hub and first point of contact for students and staff across records, financial aid, billing, and residential life.

This hybrid position requires strong Microsoft Office and Zoom skills and a willingness to learn SIS, Powerfaids and Transact to ensure

Qualifications

• High school diploma or GED required; bachelor’s degree preferred or equivalent experience.
• Proficiency in Microsoft Office and Zoom and willingness to learn SIS/Powerfaids/Transact.
• Strong organizational, communication and time-management skills; attention to detail.

Responsibilities

• Maintain accurate and secure official academic records and support FERPA compliance.
• Serve as main data support source for office-related responsibilities and inquiries.
• Provide excellent customer service to students, faculty, staff, alumni, and parents across records, financial aid, billing, and residential life.
• Interpret and explain university policies regarding student records and related processes; refer to appropriate offices as needed.
• Assist in coordinating course offerings for programs abroad and enrollments.

Skills

Organizational skills

Communication

Time management

Attention to detail

Multitasking

Discretion

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Zoom

Student Information Systems (SIS)

Powerfaids

Transact

Job description

The Friedman School of Nutrition Science and Policy in Medford, MA is seeking a Student Records Coordinator to support the Registrar’s Office in maintaining secure academic records and ensuring FERPA compliance. The role involves serving as a data hub and first point of contact for students and staff across records, financial aid, billing, and residential life.

This hybrid position requires strong Microsoft Office and Zoom skills and a willingness to learn SIS, Powerfaids and Transact to ensure