Hybrid Strategic Operations Consultant - Change & Transformation

Advocate Health; Charlotte (NC); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Advocate Health's Enterprise Consulting Group delivers strategic, data-driven engagements across the organization. The team manages small to moderately complex projects, develops work plans, and ensures delivery against timelines and budgets, leveraging change management processes and robust data analytics.

As a trusted internal advisor, ECG accelerates enterprise priorities through facilitation, performance improvement, and program management, partnering with senior leaders to drive measurable

Qualifications

• Bachelor’s Degree in Business or Related Field. Master’s preferred.
• Typically requires ~3 years of experience in healthcare payer or provider operations.
• Strong knowledge of project, program management, and performance improvement methodologies and tools.

Responsibilities

• Develops project work plans and performance metrics to ensure activities meet timelines and budgets.
• Leads meetings/work sessions to support execution of engagements.
• Manages delivery in consulting engagement under guidance of experienced colleagues.
• Uses planning tools to set milestones and handle scope changes.
• Defines project management processes and establishes targets and benchmarks for delivery.
• Assists with data collection, data entry and report generation.

Skills

Project management

Performance improvement

Change management

Data analysis

Stakeholder management

Communication skills

Facilitation

Persuasion

Team player

Excel proficiency

Education

Bachelor’s Degree in Business or Related Field

Master’s preferred

Tools

Microsoft Office Suite

Excel

PowerPoint

Job description

Advocate Health's Enterprise Consulting Group delivers strategic, data-driven engagements across the organization. The team manages small to moderately complex projects, develops work plans, and ensures delivery against timelines and budgets, leveraging change management processes and robust data analytics.

As a trusted internal advisor, ECG accelerates enterprise priorities through facilitation, performance improvement, and program management, partnering with senior leaders to drive measurable