Hybrid SRE II: Observability & Automation

IPC Systems

New York (NY)

Hybrid

USD 120,000 - 160,000

Full time

7 days ago
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Benefits offered by this job

Medical, Dental, Vision
401(k) with match
Flexible PTO
Parental Leave

Job summary

IPC Systems is seeking a Site Reliability Engineer II in New York, NY, to own monitoring, observability, and automation across global platforms. You will drive reliability, build automation, and integrate with ServiceNow, working with Linux-based environments and cloud services in a hybrid office model.

You will collaborate with Product Engineering, Cloud Engineering, and Security to ensure scalable, available services.

Qualifications

  • Bachelor's degree in a relevant field or equivalent practical experience.
  • Approximately 5 years of experience in site reliability, platform engineering, or production infrastructure.
  • Strong Linux administration skills and familiarity with Windows environments.
  • Hands-on experience with monitoring, alerting, logging, and observability for production services.
  • Ability to automate operational work using Python or similar languages; APIs and configuration management experience.

Responsibilities

  • Own and improve monitoring/observability for assigned services and platforms.
  • Develop automation, REST API integrations, and reusable monitoring components.
  • Integrate monitoring into CI/CD and use IaC for deployments.
  • Own ServiceNow integrations for alerts, incidents, and CMDB workflows.
  • Lead reliability improvements, incident response, and root-cause analysis.
  • Maintain runbooks, procedures, and operational readiness evidence.

Skills

Bachelor's degree
SRE/Platform experience
Linux skills
Monitoring/Observability
Python automation
ITSM/communication

Education

Bachelor's degree in a relevant field

Tools

Netcool ObjectServer
Event Gateway
Splunk
Datadog
Grafana
Nagios
OpenTelemetry
ServiceNow integrations

Job description

IPC Systems is seeking a Site Reliability Engineer II in New York, NY, to own monitoring, observability, and automation across global platforms. You will drive reliability, build automation, and integrate with ServiceNow, working with Linux-based environments and cloud services in a hybrid office model.

You will collaborate with Product Engineering, Cloud Engineering, and Security to ensure scalable, available services.

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