Hybrid Solutions Engineer — AI SaaS for Enterprise (NYC)

monday.com

New York (NY)

Hybrid

USD 120,000 - 170,000

Full time

5 days ago

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Benefits offered by this job

Equity eligibility

Bonus potential

L&D programs

Global culture

Hybrid NYC office

Job summary

monday.com is seeking a Solution Engineer (Product Experts) to join the Solutions Engineers group in a hybrid role based in NYC. You will educate prospects on the platform’s value, leverage deep product knowledge, and lead the technical aspects of complex sales while collaborating with Sales, Product, and Customer Success.

The role focuses on mapping business processes and implementing them in the platform.

Qualifications

2 years in a Pre Sales Engineering role (or similar) in a SaaS environment
Strong problem-solving skills
A deep technical curiosity for how IT systems work in a business context
Great communication and customer-facing skills
Understanding of JSON and RESTful APIs
Understanding of GraphQL - an advantage
Ability to clearly articulate technical topics to a non-technical audience
Business process mapping skills
Experience responding to technical questions and security requirements from customers
Exceptional teamwork capabilities

Responsibilities

Play a critical role in helping prospects understand the value of monday.com
Leverage deep product knowledge to lead the technical aspect in large and complex sales processes
Work closely with our salespeople and help streamline monday.com's sales process
Map out prospects' business processes and assist them to implement them in our platform
Establish pre-configured solution packages and define best practices
Help to strategize large opportunities