Solutions Engineering

monday.com; New York (NY); Hybride; USD 120 000 - 170 000; Plein temps

Avantages offerts par ce poste

Equity eligibility

Bonus potential

L&D programs

Global culture

Hybrid NYC office

Résumé du poste

monday.com is seeking a Solution Engineer (Product Experts) to join the Solutions Engineers group in a hybrid role based in NYC. You will educate prospects on the platform’s value, leverage deep product knowledge, and lead the technical aspects of complex sales while collaborating with Sales, Product, and Customer Success.

The role focuses on mapping business processes and implementing them in the platform.

Qualifications

• 2 years in a Pre Sales Engineering role (or similar) in a SaaS environment
• Strong problem-solving skills
• A deep technical curiosity for how IT systems work in a business context
• Great communication and customer-facing skills
• Understanding of JSON and RESTful APIs
• Understanding of GraphQL - an advantage
• Ability to clearly articulate technical topics to a non-technical audience
• Business process mapping skills
• Experience responding to technical questions and security requirements from customers
• Exceptional teamwork capabilities

Responsabilités

• Play a critical role in helping prospects understand the value of monday.com
• Leverage deep product knowledge to lead the technical aspect in large and complex sales processes
• Work closely with our salespeople and help streamline monday.com's sales process
• Map out prospects' business processes and assist them to implement them in our platform
• Establish pre-configured solution packages and define best practices
• Help to strategize large opportunities

Connaissances

Problem solving

Communication

Technical curiosity

Teamwork

JSON

RESTful APIs

GraphQL

Business process mapping

Description du poste

monday.com is the AI work platform powering the most ambitious teams. 250,000 customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.

About The Role

Our sales team is growing and we are looking for a strong Solution Engineer (Product Experts) to join the Solutions Engineers group.

As a Solution Engineer at monday, you'll play a critical role in helping our prospects understand the value of our platform. Through your deep product knowledge, expertise in how companies use and deploy SaaS applications, and objection handling in customer interactions, you'll support our sales team with the sales process.

We are looking at experienced individuals that would be able to establish the team's methodologies and streamline our sales processes. You'll be a strategic member of our team working closely with Sales, Product and Customer Success.

Please note that this is a hybrid position of 3 days/week in our NYC office.

• You will play a critical role in helping our prospects understand the value of monday

• Leverage deep product knowledge to lead the technical aspect in large and complex sales processes

• Work closely with our salespeople and help streamline monday's sales process

• Map out prospects' business processes and assist them to implement them in our platform

• Establish pre-configured solution packages and define best practices

• Help to strategize large opportunities

Requirements

• 2 years in a Pre Sales Engineering role (or similar) in a SaaS environment

• Strong problem-solving skills

• A deep technical curiosity for how IT systems work in a business context

• Great communication and customer-facing skills

• Understanding of JSON and RESTful APIs

• Understanding of GraphQL - an advantage

• Ability to clearly articulate technical topics to a non-technical audience

• Business process mapping skills

• Experience responding to technical questions and security requirements from customers

• Exceptional teamwork capabilities

What monday.com****can offer you:

• Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall

• Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide

• Competitive salary, benefits, bonus potential, and equity eligibility for many roles --- we believe people should share in our success

• Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we

• A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more