Hybrid SMB Talent Solutions Account Director

LinkedIn; Detroit (MI); Hybrid; USD 112,000 - 160,000; Full time

Job summary

LinkedIn is the world’s largest professional network. We’re seeking an SMB Account Director, Search & Staffing to partner with Staffing/Recruitment customers, measure value, and drive ongoing revenue growth.

This hybrid role requires strategic selling, relationship building, and outcomes-focused execution to maximize customer ROI. Join a culture based on trust, inclusion, and growth as you lead account planning, negotiate agreements, and leverage data to inform decisions for a broad portfolio of

Qualifications

• 2+ years of applicable sales experience.
• Experience or knowledge of the Recruitment industry.
• Experience with SaaS opportunities.
• Experience selling IT solutions.
• Experience with formal sales methodology training, such as MEDDPICC, Challenger, Sandler, or similar.
• Strong negotiation and accurate forecasting skills.
• Experience carrying a revenue target with the ability to develop compelling strategies that deliver results.
• Demonstrated ability to find and manage high-level business in an evangelistic sales environment.
• Ability to gather and use data to inform decision making and persuade others.
• Ability to assess business opportunities and read prospective buyers.
• Ability to orchestrate the closure of business with an accurate understanding of prospect needs.
• Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors.

Responsibilities

• Builds relationships with decision makers and stakeholders across a dedicated customer base
• Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together
• Drives Customer growth by proactively identifying opportunities to deliver greater customer value
• Researches Customer’s business and prepares thoughtful questions and insights in advance of customer meetings
• Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail
• Shifts communication style and content to fit the needs of different stakeholders
• Leads with Solutions, not products, when making recommendations aligned to Customer objectives
• Sells with Integrity
• Think commercially and applies business acumen when crafting & negotiating commercial agreements
• Uses data and insights to support investment recommendations or overcome customer objections
• Proactively mitigates churn risk by adopting a smart, customer-centric approach
• Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI
• Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens
• Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy
• Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success
• Practices humility and asks for help from colleagues when faced with a challenge or unknown
• Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment
• Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles.

Skills

Account Management

Renewal Retention

Territory Planning

Communication

Job description

LinkedIn is the world’s largest professional network. We’re seeking an SMB Account Director, Search & Staffing to partner with Staffing/Recruitment customers, measure value, and drive ongoing revenue growth.

This hybrid role requires strategic selling, relationship building, and outcomes-focused execution to maximize customer ROI. Join a culture based on trust, inclusion, and growth as you lead account planning, negotiate agreements, and leverage data to inform decisions for a broad portfolio of