Hybrid SMB Sales Support | Employee-Owned & Growth

D&H Distributing; Harrisburg (Dauphin County); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan

401k

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Gym Reimbursement

Work from Home Reimbursement

Employee Purchase Program

Tuition Assistance

Job summary

D&H Distributing is seeking a Sales Support Specialist for a hybrid role based in Harrisburg, PA or Tampa, FL. You will support sales and customer service teams, manage high call volumes, and process orders, returns, and inquiries using our CRM and CCA systems.

Strong communication and multitasking are essential. Join a 100+ year old employee-owned tech distributor offering comprehensive benefits, tuition assistance, and reimbursement programs.

Qualifications

• Customer-facing role experience preferred
• Strong verbal and written communication skills required
• Familiarity with CRM systems and order processing workflows

Responsibilities

• Handle high volumes of inbound calls and respond to inquiries (ETAs, pricing, inventory, post-sale requests)
• Provide accurate product and service information to customers
• Maintain and update customer data in the CRM
• Process orders, returns, and service requests via phone, email, and chat
• Support sales team and learn the D&H sales process
• Meet service levels and attendance expectations

Skills

Customer service

Communication

CRM familiarity

Multitasking

Education

Associate’s degree or higher

Tools

CCA software

Microsoft Office

CRM software

Job description

D&H Distributing is seeking a Sales Support Specialist for a hybrid role based in Harrisburg, PA or Tampa, FL. You will support sales and customer service teams, manage high call volumes, and process orders, returns, and inquiries using our CRM and CCA systems.

Strong communication and multitasking are essential. Join a 100+ year old employee-owned tech distributor offering comprehensive benefits, tuition assistance, and reimbursement programs.