Hybrid SMB Growth & Partnerships Manager

Deliveroo; Manchester (NH); Hybrid; USD 35,000 - 43,000; Full time

Job summary

Deliveroo is hiring an SMB Account Manager for our Manchester City Centre team. You’ll manage a portfolio of restaurant partners, drive growth through strategic outreach, and use data-driven insights to optimize delivery operations and campaigns.

The role blends desk-based consulting with cross-functional collaboration, featuring a hybrid pattern (3 days in office, 2 remote) and a base salary of £29,300 plus up to £6,000 bonus per year, with progression opportunities in a fast-growing

Qualifications

• Proven account management experience with telephone-based support.
• Data-driven problem solving using metrics.
• Creative communication to overcome objections.
• Curiosity about technology and digital tools.
• Results-oriented with partner growth focus.

Responsibilities

• Manage a portfolio of restaurant accounts with a desk-based model.
• Drive growth via calls, emails, and video presentations.
• Build long-term relationships with partners and provide tailored support.
• Plan and execute campaigns to improve order volume and retention.
• Coordinate with Deliveroo teams to tailor solutions.

Skills

Account management

Relationship building

Data-driven

Consultative selling

Effective communication

Job description

Deliveroo is hiring an SMB Account Manager for our Manchester City Centre team. You’ll manage a portfolio of restaurant partners, drive growth through strategic outreach, and use data-driven insights to optimize delivery operations and campaigns.

The role blends desk-based consulting with cross-functional collaboration, featuring a hybrid pattern (3 days in office, 2 remote) and a base salary of £29,300 plus up to £6,000 bonus per year, with progression opportunities in a fast-growing