Hybrid Smart Meter Operations Analyst

Astreya; Concord (CA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical & Dental

Vision

401k Plan

Paid Time Off

Commuter Benefits

Education Programs

Wellness Days

Job summary

Astreya is seeking an experienced Smart Meter Operations Analyst to support Smart Meter operations, AMI infrastructure, and MDMS across our electric utility environments. The role focuses on operational support for Itron devices, RF communications, and related network infrastructure.

The ideal candidate will bring hands-on Itron experience, strong troubleshooting skills, and prior utility sector exposure to drive reliability and performance in a hybrid work setting.

Qualifications

• Experience supporting electric Smart Meter / AMI environments.
• Hands-on experience with Itron technologies and MDMS.
• Strong troubleshooting and analytical skills.
• Utility industry experience.

Responsibilities

• Monitor, analyze, troubleshoot, and resolve Smart Meter issues.
• Support MDMS, RF/wireless, relays, and access points.
• Perform root cause analysis and outage/escalation management.
• Collaborate with IT, vendors, and contractors to maintain performance.
• Support project implementations, upgrades, testing, deployments.
• Participate in design reviews, UAT, and equipment trials.
• Document processes and provide training/guidance.

Skills

Itron technologies

Troubleshooting

Utility industry experience

Smart Meter / AMI experience

Tools

Itron MDMS

RF/Wireless networks

Relays & Access Points

Job description

Astreya is seeking an experienced Smart Meter Operations Analyst to support Smart Meter operations, AMI infrastructure, and MDMS across our electric utility environments. The role focuses on operational support for Itron devices, RF communications, and related network infrastructure.

The ideal candidate will bring hands-on Itron experience, strong troubleshooting skills, and prior utility sector exposure to drive reliability and performance in a hybrid work setting.