IT Network Specialist

Enexus Global Inc.; Oakland (CA); Hybrid; USD 100,000 - 140,000; Full time

Job summary

Enexus Global Inc. in Oakland seeks an experienced Smart Meter Operations Analyst to support AMI infrastructure, MDMS, and strategic smart meter initiatives.

The role requires hands-on work with Itron technologies, RF communications, relays, access points, data networks, and utility-grade systems. You will monitor and troubleshoot meter operations, partner with IT, business teams, vendors, and contractors to maintain system performance, and contribute to deployments, testing, and design reviews.

Qualifications

• Experience supporting electric Smart Meter / AMI environments.
• Hands-on experience with Itron technologies.
• Smart Meters
• Access Points
• Relay Devices
• RF/Wireless Communications
• Data Networks
• Meter Data Management Systems (MDMS)
• Strong troubleshooting and analytical skills.
• Utility industry experience.

Responsibilities

• Monitor, analyze, troubleshoot, and resolve Smart Meter operational issues.
• Support Smart Meter devices, Itron systems, MDMS, RF/wireless communications, relays, access points, and network infrastructure.
• Perform root cause analysis and support outage, incident, and escalation management.
• Partner with IT, business teams, vendors, and contractors to maintain system performance and reliability.
• Support project implementations, system upgrades, testing, and deployments.
• Participate in design reviews, UAT, equipment evaluations, and technology trials.
• Document processes and provide knowledge transfer, training, and technical guidance to team members.

Skills

Troubleshooting

Analytical skills

Electric Smart Meter / AMI experience

Itron technologies experience

RF/Wireless communications

MDMS knowledge

Data networks understanding

Tools

MDMS

Itron technologies

RF/Wireless equipment

Relay devices

Access points

Job description

This will be a Hybrid position requiring One days onsite

Position Summary

Client is seeking an experienced SmartMeter Operations Analyst to support Smart Meter Operations, AMI infrastructure, and strategic Smart Meter initiatives. This individual will provide operational and project support across Smart Meter devices, Itron technologies, RF communications, relays, access points, data networks, and Meter Data Management Systems (MDMS).

The ideal candidate will have previous experience in electric Smart Meter environments and be able to quickly contribute with minimal ramp-up time.

Key Responsibilities

• Monitor, analyze, troubleshoot, and resolve Smart Meter operational issues.
• Support Smart Meter devices, Itron systems, MDMS, RF/wireless communications, relays, access points, and network infrastructure.
• Perform root cause analysis and support outage, incident, and escalation management.
• Partner with IT, business teams, vendors, and contractors to maintain system performance and reliability.
• Support project implementations, system upgrades, testing, and deployments.
• Participate in design reviews, UAT, equipment evaluations, and technology trials.
• Document processes and provide knowledge transfer, training, and technical guidance to team members.

Required Qualifications

• Experience supporting electric Smart Meter / AMI environments.
• Hands-on experience with Itron technologies.
• Smart Meters
• Access Points
• Relay Devices
• RF/Wireless Communications
• Data Networks
• Meter Data Management Systems (MDMS)
• Strong troubleshooting and analytical skills.
• Utility industry experience.

Preferred Qualifications

• Experience supporting field communications infrastructure.
• Experience with relay lifecycle or large-scale devic