Hybrid SharePoint & Knowledge Management Specialist

Commonwealth of Massachusetts; Boston (MA); Hybrid; USD 48,000 - 62,000; Full time

Job summary

Commonwealth of Massachusetts seeks a Knowledge Management Specialist (Contractor) to support the DPH Technology Operations team in Boston. Responsibilities include administering SharePoint pages, creating learning resources, and assisting with cloud-based document management.

Ideal candidates will have SharePoint development experience, strong communication skills, and the ability to translate technical language for non-technical staff.

Qualifications

• Experience in SharePoint development and intranet administration.
• Ability to write concisely and explain technical language to non-technical audiences.
• Strong written and verbal communication skills.

Responsibilities

• Administer the DPH InfoHub and SharePoint pages for the Technology Operations team.
• Create and curate learning resources for SharePoint, Teams, OneDrive document management and accessibility planning.
• Assist in migration from server-based drives to cloud-based SharePoint.

Skills

Attention to detail

Customer service

Technical writing

Communication skills

Interpret technical language

Tools

SharePoint

Power Automate

OneDrive

MS Office

Job description

Commonwealth of Massachusetts seeks a Knowledge Management Specialist (Contractor) to support the DPH Technology Operations team in Boston. Responsibilities include administering SharePoint pages, creating learning resources, and assisting with cloud-based document management.

Ideal candidates will have SharePoint development experience, strong communication skills, and the ability to translate technical language for non-technical staff.