SharePoint Knowledge Manager (Contract)

Massachusetts Department of Public Health; Boston (MA); On-site; USD 70,000 - 95,000; Part time

Job summary

Massachusetts Department of Public Health is seeking a contracted SharePoint specialist to optimize the DPH InfoHub and support the Technology Operations team. The role focuses on administering SharePoint pages, Teams workspaces, and file libraries, while developing learning resources and ensuring accessibility compliance.

The position includes migrating content to cloud-based SharePoint and creating user guides and training materials.

Qualifications

• Experience in developing SharePoint pages and SharePoint Intranet administration.
• Ability to explain technical language to non-technical audiences.
• Strong attention to detail and ability to work to deadlines.
• Experience migrating content from server to cloud.
• Experience using Power Automate for workflow automation.
• Excellent communication and collaboration skills.

Responsibilities

• Administer the DPH InfoHub and the SharePoint pages for the Technology Operations team.
• Assist with creating and maintaining SharePoint sites, Teams workspaces, channels, and file libraries.
• Create and curate learning resources for SharePoint, Teams, OneDrive document management strategy and accessibility planning and testing.
• Assist in the DPH migration from server-based shared drives to a cloud-based SharePoint document management platform.
• Develop user guides, quick reference materials, FAQs, checklists, and training content.
• Assist with document conversion, migration, formatting, cleanup, and organization.
• Support accessibility readiness through checklists, training materials, and basic review workflows.
• Create and maintain project spaces, document libraries, templates, and resource repositories.
• Support staff education on file organization, collaboration tools, and accessibility practices.
• Help maintain consistent project documentation, naming conventions, and knowledge-sharing resources.
• Publish and share project management resources through appropriate collaboration platforms.

Skills

SharePoint development

MS Power Automate

Customer service

Documentation

Accessibility testing

Learning resources creation

Tools

SharePoint

Teams

OneDrive

Job description

Massachusetts Department of Public Health is seeking a contracted SharePoint specialist to optimize the DPH InfoHub and support the Technology Operations team. The role focuses on administering SharePoint pages, Teams workspaces, and file libraries, while developing learning resources and ensuring accessibility compliance.

The position includes migrating content to cloud-based SharePoint and creating user guides and training materials.