Hybrid Senior Planning & Coordination Lead

Southern California Edison (SCE); Tulare (CA); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Southern California Edison is seeking a Planning, Senior Support professional to coordinate critical project planning and design activities, ensuring safe and reliable grid readiness for tomorrow’s energy needs. The role supports infrastructure improvements and a cleaner energy future in a fast-paced, collaborative environment.

The position prioritizes coordination between customers, planners, project managers, and leaders, with hybrid work and California residency required unless noted

Qualifications

• One or more years of experience in an analytical role.
• Experience with customer service, computer software, on-line applications, office equipment, and filing systems.

Responsibilities

• Serves as Single Point of Contact for Planning; manages inboxes, mail, task logs, SharePoint updates, Teams messages, incoming calls, customer walk-ins, front gate/door access, project tracker entries, system notes and documentation links.
• Facilitates communication between customers, planners, project managers, leadership and cross-functional partners; supports intake for new customer requests and assign Service Requests.
• Coordinates Docusign routes, approvals, status tracking, and follow-up notifications.
• Reviews customer/project manager submittals for completeness; assigns planner/designer resources appropriately; pulls structure information, SAP data, maps, and system details.
• Creates and processes service requests and planner files from PIF/scope pageages; preserves chain-of-custody documentation.
• Uploads finalized documents and ensures proper SharePoint archiving.
• Splits, packages, schedules, and validates Work Orders for construction, inspection, and rotation planning; supports short-cycle, same-day, disconnect/reconnect scheduling.
• Creates and routes bills, invoices, and contract packages; manages service orders; submits lock ring removals and track city inspections.
• Generates weekly, bi-weekly, and ad-hoc reports; validates data quality and resolve system/contract exceptions.
• Supports office logistics, supply ordering, business cards, hotel bookings, vehicle assignments, facility/IT requests, and general office maintenance.

Skills

Analytical experience

Customer service

Tools

SAP

SharePoint

Adobe Acrobat

MS Office (Word, Excel, Outlook, PowerPoint)

AutoCAD

AUD (Auto Desk Utility Design)

Design Manager (DM)

Customer Service software

Job description

Southern California Edison is seeking a Planning, Senior Support professional to coordinate critical project planning and design activities, ensuring safe and reliable grid readiness for tomorrow’s energy needs. The role supports infrastructure improvements and a cleaner energy future in a fast-paced, collaborative environment.

The position prioritizes coordination between customers, planners, project managers, and leaders, with hybrid work and California residency required unless noted