Hybrid Senior Manager, Operations Program Support

MTA; New York (NY); On-site; USD 101,000 - 126,000; Full time

Benefits offered by this job

MTA transportation pass

Premium health coverage

Pension plans and retirement savings

Work-life and employee support

Job summary

Metropolitan Transportation Authority (MTA) is seeking a Senior Manager, Operations Program Support to oversee operations office functions within the Operations/Program Support division. This role directs managers and staff, ensures timely decisions, and supports capital program operations at 2 Broadway.

The position requires a bachelor’s degree, seven years of related experience, and at least three years in a supervisory role. Telework is available one day per week.

Qualifications

• Bachelor's degree in a related field is required.
• Minimum seven years of related experience.
• At least three years in a managerial or supervisory role in a large organization.
• Experience with departmental operations, budgets, and administration preferred.
• Proficiency in Microsoft Office Suite and data/analytic tools.

Responsibilities

• Manage administrative functions including compensation, payroll, leave, and labor relations.
• Coordinate with related parties across the organization.
• Develop, analyze, report, and maintain data supporting project management and operations.
• Identify issues, provide recommendations, and support senior management.
• May oversee budget activities for capital projects and prepare data analyses and presentations.
• May assist in data/document management for project systems.

Skills

Leadership

Communication

Organizational skills

Analytical thinking

Project coordination

Education

Bachelor's degree (Business, Public Admin, Engineering, Architecture, CS)

Master's degree preferred

Tools

Power BI

PeopleSoft

Excel

Access

PowerPoint

Teams

Job description

Metropolitan Transportation Authority (MTA) is seeking a Senior Manager, Operations Program Support to oversee operations office functions within the Operations/Program Support division. This role directs managers and staff, ensures timely decisions, and supports capital program operations at 2 Broadway.

The position requires a bachelor’s degree, seven years of related experience, and at least three years in a supervisory role. Telework is available one day per week.